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KL
Kodiak Labor Solutions
BAS Service Manager
Career Insights for Retail Service Manager
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Scorecard
Based on Massachusetts data
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What they do
A Retail Service Manager manages service at a retail store, either an independent business or a store that is part of a large retail chain. Manages customer service staff and develops store service procedures. Supervises training for improved customer service. Responsible for resolving customer complaints.
$50,763 / year median in Massachusetts
-8% projected decline
Job Description
BAS Service Manager Woburn, MA | Full-Time | $130,000-$170,000 + Bonus Build the Future of Building Automation Service Are you an experienced Building Automation leader ready to lead a high-performing service team supporting some of New England's most complex commercial facilities? We are seeking a BAS Service Manager to oversee service operations, develop technical teams, improve customer satisfaction, and drive operational excellence across healthcare, life sciences, commercial, education, and mission-critical projects. For You $130K-$170K salary Performance bonus Medical, Dental & Vision 401(k) with Company Match PTO & Paid Holidays Company Paid Life Insurance Leadership Growth Opportunities Stable organization backed by Comfort Systems USA What You Will Do Lead BAS service operations Manage technicians, programmers, and engineers Improve service delivery and customer satisfaction Support escalated technical issues Monitor productivity, utilization, backlog, billing, and KPIs Develop employees through coaching and mentorship Drive process improvements Maintain high safety standards What We Are Seeking 5+ years of