HVAC Service Manager

Jobs › Woburn, MA › HVAC Service Manager Sila Services HVAC Service Manager Woburn, MA Apply Job description: HVAC Service Manager Central Cooling & Heating

• Woburn, MA Relocation Assistance up to $10,000! Compensation includes a base salary, plus bonus and commission opportunities
• depending on experience (Salary range: $90,000
• $150,000).

Are you a visionary leader with a passion for excellence? Do you believe that leadership is about more than just a title, but about inspiring and uplifting a team to achieve greatness? At Central Cooling & Heating, we're on the lookout for a dynamic leader who embodies our commitment to "safety first", outstanding service and customer satisfaction. With over five decades of setting the standard in HVAC services across Greater Boston, we're not just hiring a manager; we're seeking someone who will continue our legacy of excellence and innovation. Are you ready to make a significant impact? We're looking for a leader who can drive our mission forward, mentor our skilled technicians, and maintain our reputation for unmatched quality. If you're passionate about creating comfort and warmth in every home and want to be part of a team dedicated to delivering the best home services, this is your opportunity. We don't just offer jobs—we build careers. Here's why you'll love being part of our team:

• Affordable, quality health, dental & vision insurance 401(k) w/ company match Paid vacation, sick and personal days On-going growth opportunities Parental Leave Short term disability, long term disability, and company paid life insurance Paid training/ongoing education Friends and Family Discounts on Services The Role Serving as a leader, motivator, trainer, recruiter, and sales & revenue driver, the Service Manager inspires their team to provide customers with superior service.

This position handles hiring and developing staff, inclusive of setting and maintaining goals/standards, driving production and monitoring pace, and analysis, and obtaining and sharing product knowledge on services and HVAC systems. Key Responsibilities Lead, direct, motivate, train, and hold accountable department to reach their highest level of potential, exceptional customer satisfaction and performance standards Actively promote and create a positive culture of accountability within their department and collaborate and grow intra-company departmental coordination and support Recruit, interview, and onboard new technicians by working with our talent acquisition team Provide ongoing technical and safety support 24/7 to staff to ensure maintained level of knowledge and skills to do quality work Ensure technicians have necessary tools, equipment, and manpower to maximize potential and provide the highest quality service to customers Work with Warehouse Manager to ensure proper inventory, equipment & tools in warehouse & on trucks

Maximize Resources:

constant involvement with call center, dispatch, and various departments to ensure work opportunities are available, acted upon, and technicians are matched to right jobs Consistently provide service and sales performance support to the techs via ride along, site visits, oversight of repairs, customer resolutions and follow-ups Monitor invoices, forms, photos, equipment, and schedules Prepare/review payroll, spiffs, and commissions Promote performance, enthusiasm and brand loyalty during daily huddles, weekly team meetings, and 1:1's.

Help develop annual budgets, control expenses, and meet or exceed plan for department Assist in reviewing, revising, and updating price book tasks as necessary to ensure profit Ensure sufficient staff levels and grow employee skillsets to meet ongoing customer demand and seasonal spikes. Lead from the front, serve as field backup when customer demand is high Other tasks and responsibilities as required to maintain efficient department operations Local travel of around 25% Desired Skills and Experience 5+ years of HVAC management/supervisory experience Strong understanding of HVAC equipment, functions, repairs, ductwork modifications, and design Possess the ability to inspire both personal and professional growth of our team members. Be detail-oriented and a highly organized multi-tasker with good presentation skills and the ability to convey confident and decisive messages in a fast-paced and goal-driven environment. Excellent organization skills, accuracy, and dependability Proficient in using a computer and Microsoft Office applications (Excel, Word & PowerPoint)Service Titan knowledge Exceptional follow-through capabilities Knowledge of OSHA safety rules and regulations Valid Driver's License and clean driving record

Job Type:

Full-time Pay:

$90,000.00

• $150,000.

00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Health savings account Life insurance Paid time off Parental leave Professional development assistance Referral program Relocation assistance Vision insurance

Schedule:

Monday to Friday Weekends as needed Year-round work

Supplemental Pay:

Bonus opportunities Performance bonus

Experience:

HVAC Management/Supervisory:

minimum 3 years (Required)

HVAC Service:

5-8 years (Preferred)

License/Certification:

EPA Universal Certification (Required) Ability to

Relocate:

Woburn, MA:

Relocate before starting work (Required) $90,000

• $150,000 a year Active Filters HVAC Service Manager Woburn, MA Clear All Apply