CubeSmart is seeking a Store Operations Manager to lead day to day operations at a self storage property. You will oversee store performance, ensure exceptional customer service, and maintain a clean, secure, and well run facility. Responsibilities include supervising and developing staff, managing unit occupancy and revenue, handling customer inquiries and lease agreements, and executing local marketing and sales initiatives. You'll monitor budgets, cash handling, and reporting, ensure compliance with company policies and safety standards, and support customers through life transitions in a collaborative, team oriented culture. Responsibilities Oversee daily operations of the self storage facility to meet performance and service goals Lead, schedule, and develop store team members to deliver excellent customer service Manage unit inventory, occupancy, pricing, and revenue optimization activities Handle customer inquiries, tours, reservations, and lease agreements accurately Ensure proper cash handling, banking, and completion of operational reports Maintain a clean, safe, and secure property, addressing maintenance needs promptly Execute local marketing and sales initiatives to drive traffic and conversions Monitor budgets, expenses, and KPI performance, taking corrective actions as needed Ensure compliance with company policies, procedures, and safety standards Foster a collaborative, customer focused culture aligned with Cube Smart values Required Skills Store operations management Customer service Sales and upselling Staff supervision and scheduling Cash handling and reconciliation Property or facilities management Inventory and occupancy management Basic budgeting and KPI tracking Conflict resolution Computer and POS/property management systems