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Tecta America Corp.
Service Director
Career Insights for Department Manager
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Based on Maryland data
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What they do
A Department Manager manages a department in a large retail store. Reviews and monitors merchandise sales, inventory and prices, and directs advertising and promotions. Supervises sales, warehouse, cleaning, maintenance and security staff and prepares work schedules. Responsible for resolving customer complaints.
$48,110 / year median in Maryland
-5% projected decline
Job Description
Service Director Tecta America Corp. paid time off, paid holidays, 401(k) United States, Maryland, Jessup 7340 Montevideo Road (Show on map) Jul 23, 2026 Description Tecta America East serves the Mid-Atlantic region, including Baltimore, Washington DC, and Virginia. We specialize in commercial and industrial roofing, offering new and re-roof installation, maintenance, and energy-efficient solutions, including green roofs and photovoltaic solar systems. Backed by experienced craftsmen and expert crews, we deliver reliable service and innovative solutions for all roofing needs. We are seeking a Commercial Roofing Service Estimator/Project Manager for our Jessup, MD location. The Service Director will be responsible for overseeing the service department, mentoring it's management team, developing business opportunities, and bidding work Job Functions (includes): Must have strong professional leadership skills and operate with a strong sense of urgency, organization and attention to detail in all aspects of the service department.
Ability to mentor and oversea the Service Manager and the service team in all aspects.
Sets goals for the service department, including each individual team member, and ensures goals are met, and implements performance improvement plans as necessary.
Manages and ensures that service team members are operating within their assigned roles and implements changes as necessary to maximize efficiency within the service department.
Develop and maintain business relationships to broaden Tecta's bidding pool.
Produces project estimates for commercial roofing, waterproofing, and sheet metal service projects.
Tracks departments job costing vs. profit rates, and implements changes as required to maximize profitability.
Tracks service department submitted bid proposals, provides best and final offers, and negotiates as required to achieve a high project award rate.
Reviews and approves proposals and contracts for completeness and accuracy, and to verify that they do not compromise company policy or exceed intended scope of work.
Develop detailed prequalification and technical proposal packages.