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Midas Auto and Tire

Automotive Assistant Manager

Career Insights for Assistant Retail Store Manager

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Based on Maryland data

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What they do

An Assistant Retail Store Manager provides support to the Manager of a retail store, either an independent business or a store that is part of a large retail chain. May have primary responsibility for hiring and training retail sales staff. Reviews and monitors merchandise sales, inventory and prices, and directs advertising and promotions. Supervises sales, warehouse, cleaning, maintenance and security staff and prepares work schedules. Responsible for resolving customer complaints.

$48,088 / year median in Maryland

-0% projected decline

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Job Description

At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience. We are looking for Automotive Service Assistant Managers to assist managing and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is Assistant Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization. Responsibilities As a Midas Automotive Service Assistant Manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:  Help ensures a safe, secure, and trustworthy work environment.  Liaise between managers, customers, and employees.  Fill in for Manager in times of absence. Make executive decisions, hold meetings and provide accountability.  Support ongoing learning and development of team members.  Establishes strategic goals by gathering information from reporting documents.  Define objectives, identifies, and evaluates trends and options, chooses a course of action and evaluates outcomes.  Lead by example, manage, and train team while keeping in tune with our companies' vision, purpose, core values and employee creed.  Help ensure that all policies and procedures are being followed by all employees.  Deliver exceptional customer service while listening and consulting customers.  Oversee complete vehicle inspection and then make comprehensive recommendations by building computerized repair orders and sourcing parts.  Ability to discuss pricing estimates with customers as well as promoting shop service specials and financing options.  Monitor the quality of all vehicles being signed out.  Ability to successfully supervise up to 10 employees.  Closely monitor inventory levels while managing product ordering and receipt.  Maintaining a clean and organized job site.  Other duties as assigned. Qualifications  A minimum of 1 years of store or service assistant manager experience  General automotive knowledge  Excellent customer service disposition  Good communication skills  Leadership ability  Team building skills  Ability to work a flexible retail schedule including weekends, evenings and holidays  Valid driver's license
Pay:
$60,000.00 - $80,000.00 per year
Benefits:
Dental insurance Employee discount Health insurance Paid time off Vision insurance
Work Location:
In person