Skip to main content
Tallo logoTallo logo

Find Jobs

Find Jobs Near You – Available Work in Your Location

Skip to job details
Apply for this opportunity

To apply for this job, you'll continue to an external website or email application.

FileImport - Potbelly | Potbelly Sandwich Shop

Shift Leader

Career Insights for Retail Store Shift Supervisor

See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.

Scorecard

Based on Maryland data

Review key factors to help you decide if this role fits your goals. How is this calculated?

Were these scores useful?

What they do

A Retail Store Shift Supervisor supervises staff at a retail store during a particular work shift. Works at an independent retail business or a store that is part of a large retail chain. Monitors store operations and conditions. Assists as needed with sales and customers and with stocking store merchandise. May be responsible for counting and depositing cash from store registers.

$38,111 / year median in Maryland

-21% projected decline

Explore Career

Job Description

Shift Leader Shift Leader Towson, MDPAY
TRANSPARENCY
earn between $17.25 and $17.75 plus digital tips!• Do you hunger for more? Potbelly Sandwich Shop is looking for friendly and outgoing people who enjoy working in a fast-paced, friendly environment. We are w good vibes and great careers are a way of life! What started as a small antique store in 1977 has become a nationally recognized neighborhood sandwich shop with over 400 locations across the United States. But toasty sandwiches are only as good as the people behind them. And yeah, we've got the best. Ready to join our growing Potbelly Nation? A Shift Leader leads and behaves according to Potbelly values. They will lead a shift by managing and developing associates to outstanding product quality and customer service, build sales and control costs for each shift. What's In It For You•:

Competitive pay!

Medical, Dental & Vision Insurance Domestic Partnership BenefitsPaid Parental LeaveFSA and HSA with Employer Contribution Commuter Benefit Program Retirement Savings 401(k) with company matchEmployee Assistance Program Paid Time Off Discount Program Flexible Work Schedule Career growth opportunities •If hired, you must meet and maintain all eligibility requirements to qualify•What you bring to the table:

You are at least 18 years of ageA minimum of 1 year supervisory experience in a restaurant or retail environment preferredYou meet all Food Safety requirements within your state. You must pass and obtain a Food Safety Certification. After 2 unsuccessful attempts to pass, you will no longer be eligible for the Shift Leader roleA friendly, customer-first mindset with the ability to thrive in a fast-paced, energetic environmentYou have strong written and verbal communication skills You enjoy problem-solving Comfortable working in a bustling kitchen environment (knife skills are a big plus!) You can manage potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfishYou're able to stand/walk for 8-9 hours or as needed You're able to lift up to 10 pounds frequently and up to 50 pounds occasionally Illinois Applicants - all IL employees are required to become food safety certified within 30 days of employment.
Job Duties and Functions:
Lead team members on shifts, including efficient assignment of tasks while providing feedbackEnsure all security procedures are followedEnsure back-of-the-house procedural standards are met Count drawers and follow proper daily cash handling procedures Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) efficiently Comply with health and safety standards for food, cleanliness and safety Restock food line, chips and cooler Clean tables, counters, floors, bathrooms, kitchen and utensils; take out trash Operate cash register: handle, balance and follow all cash handling procedures Effectively handle customer complaints/issues Other duties as assigned Disclaimers•Potbelly cannot make guarantees about tip earnings•At Potbelly, we are committed to creating a welcoming and respectful environment w individuals are valued for their unique perspectives, backgrounds, and strengths. We believe that inclusion, collaboration, and mutual respect enhance the way we serve our customers and work together as a team. All employment decisions are based on qualifications, merit, and business need. We're an equal opportunity employer. Each applicant will be considered for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, ...For full information see follow application link. We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.