Lead Retail Supervisor

The opportunity Delaware North Sportservice is hiring a full-time Lead Retail Supervisor to join our team at Comerica Park in Detroit, Michigan. As a Lead Retail Supervisor, you will be responsible for supervising and training retail team members and working to maintain retail standards, policies, and procedures. Pay $20.00 - $24.00 / hour Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer . What we offer We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including: Weekly pay Training and development opportunities Employee discounts Flexible work schedules Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement. What will you do? Support concert and special event operations while serving as rotating manager on duty based on scheduling needs Assist with staffing, task delegation, issue resolution, and daily operational problem-solving during events Provide hands‑on support on the sales floor, at registers, and in back‑of‑house operations Serve as working lead and point of contact for part‑time team members while supporting training and development Assist with inventory counts, cycle counts, reconciliation, and preparation of merchandise for events and e‑commerce fulfillment Maintain inventory accuracy, enforce inventory control standards, partner with warehouse leadership on issue resolution, and help keep the warehouse organized More about you Previous cash handling experience and basic math skills required Previous experience working with a point of sale system required High school diploma or GED required Minimum of 1 year of supervisory experience in a customer service or retail environment preferred Physical requirements Ability to lift 35 pounds Constant standing, lifting, climbing stairs, and repetitive motions Bending, reaching, and climbing on ladders Shift details

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