Assistant Department Manager (F/T) - Grocery Western Market - Ferndale Ferndale, MI Job Details Full-time $21 an hour 19 hours ago Benefits Health insurance Dental insurance 401(k) Employee assistance program Vision insurance Qualifications Retail customer service procedures Customer communication Shipping and receiving return processing Team training Retail store product knowledge Full Job Description Western Market Employment Benefits Employee household discount Medical, dental, and vision insurance 401(k) retirement plan option AFLAC supplemental insurance Employee assistance program _____________________________________ Position Summary The Grocery Department Assistant Manager is responsible for employee management, task delegation, merchandising, and customer service. This is a supervisory position. This position has hiring and firing capabilities. Essential Duties & Responsibilities Supervise and ensure the maintenance and cleanliness of all Grocery backstock areas, including dry backstock, freezer(s) and cooler(s). Supervise and ensure Grocery backstock areas are organized according to agreed-upon principles, to facilitate the ease of ordering and stocking. Receive and check orders, submit invoices, and manage credits/returns. Ensure product is at the correct price point for an overall 38-40% blended margin. Assist in the budgeting of Department labor for a 4% target. Schedule employees according to maximize operational efficiency and customer experience, as directed. Supervise and ensure products are stocked well and rotated according to product "best by" or "sell by" dates. Promptly remove products that are past their "best by" or "sell by" dates from sale to customers. Assist in the supervision of Grocery display areas, ensuring they are properly maintained and cleaned using a periodic maintenance/cleaning checklist. Assist Grocery Manager in coordinating with the Purchasing Manager to maintain appropriate inventory levels to minimize our-of-stocks, including endcaps, holiday and seasonal displays, as well as all other display areas over which the Grocery department has ordering and stocking responsibilities in part or wholly. Ensure communication of out-of-stocks to customers by supervising the proper and timely use of correct signage. Supervise Grocery Department Team Members and delegate tasks as needed. Coordinate appropriate department signage with the Chief Marketing Officer or other designated Marketing staff. Coordinate product with the Chief Marketing Officer or other designated Marketing staff for demo and sampling, as directed. Provide consistent, timely, and measurable performance feedback to Grocery Team Members and Buyers. Manage the maintenance of shelf tags, in aisle signage, and displays. Co-chair regular department meetings. Ensure staff compliance with all Company policies and procedures. Maintain predictable, consistent, and punctual attendance for scheduled shifts. Other Responsibilities & Duties Ensure follow-up of department phone calls and messages. Routinely evaluate staffs' time cards, ensuring accuracy and compliance with the Company's time & attendance policies by promptly investigating and correcting punch errors or abnormalities, as directed. Submit time card approvals in a time fashion as determined by the Chief Human Resources Officer or other designated payroll staff, as directed. Attend management meetings, as directed. Assist customers throughout other departments. Follow-up on customer requests as designated. Participate in comp shopping to better understand products in the local market place. Conduct periodic cost & price auditing. Attend local food shows and place purchase orders for product on show deals, as directed. Required Qualifications & Skills Good communication skills, both oral and written. Excellent customer service abilities. Positive attitude. Experience working as a contributing and effective team member. Excellent work ethic that emphasizes efficiency and precision. Ability to take direction and follow instructions. Ability to switch tasks efficiently and effectively. Willingness to learn new skills. Must have detailed Grocery product knowledge. Safe food handling training and experience is preferred. Ability to train new personnel. Ability to generate turns and product movement. Ability to optimize product mix for profit margin overall program diversity. Ability to process invoices and returns. Special Considerations Ability to lift up to 30 lbs consistently; 50-100 lbs occasionally. Working conditions include a fast-paced retail environment that involves long intervals of standing, crouching and reaching while moving product. Occasional outdoor work required; some exposure to seasonal Michigan weather conditions including hot and cold temperatures and inclement weather. Exposure to cold temperatures (freezers and coolers) and hot temperatures (ovens)

Language Skills:

high.

Mathematical Skills:

high.

Reasoning Ability:

high.

Equipment used:

price gun; price scanner; cardboard baler; ice machine; pallet jack; forklift; dollies; handcarts.

Computer skills:

POS System; Google Drive; email; Microsoft Office Suite; Google phones; Zebra mobile ordering computer. Hours per

Week:

40-45

FLSA Classification:

Hourly non-exempt This role may require additional duties within the scope of the department's operational needs and in alignment with your skills. Job responsibilities may evolve based on business needs, and the Company will work with employees to formalize significant changes, ensure proper training, and review compensation as needed. _____________________________________ Western Market provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Western Market complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Western Market expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Western Market's employees to perform their job duties may result in discipline up to and including discharge. It is the policy of Western Market to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. Western Market is prepared to modify or adjust the work environment to make reasonable accommodations to the known physical or mental limitations of the employee to enable the employee to perform the essential functions of the position for which the employee has been hired or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship.