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Skybox Cannabis

Store Manager

Career Insights for Retail Store Manager

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Based on Michigan data

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What they do

A Retail Store Manager manages a retail store, either an independent business or a store that is part of a large retail chain. Reviews and monitors merchandise sales, inventory and prices, and directs advertising and promotions. Supervises sales, warehouse, cleaning, maintenance and security staff and prepares work schedules. Responsible for resolving customer complaints.

$48,659 / year median in Michigan

+2% projected growth

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Job Description

Job Overview We are seeking an energetic and motivated Store Manager to join our dynamic retail team. In this pivotal role, you will support the store's daily operations, lead sales initiatives, maintain state-compliance standards, and foster a positive environment that enhances customer satisfaction. Your leadership will drive team performance, ensure operational excellence, and contribute to the overall success of the store. This position offers an exciting opportunity for someone with retail management experience who thrives in a fast-paced setting and is passionate about delivering exceptional service. Responsibilities Oversee daily store operations, including opening and closing procedures, inventory control, and cash handling. Lead, motivate, and supervise retail staff to achieve sales goals while maintaining high standards of customer service. Manage employee orientation, training, and development to ensure team members are knowledgeable about products, sales techniques, and store policies. Oversee inventory management processes such as stock ordering, merchandising, pricing strategies, and stock replenishment to optimize product availability. Utilize POS (Point of Sale) systems for sales processing, payroll management, and transaction accuracy. Implement operational procedures related to inventory control to ensure compliance and efficiency. Support shift management by coordinating schedules, supervising cashiering activities, and ensuring smooth customer flow. Maintain excellent customer service standards by addressing inquiries promptly and resolving issues effectively. Assist in managing budgets and sales targets while analyzing sales data to identify growth opportunities. Skills Proven experience in retail store management or assistant manager roles within the retail industry. Strong leadership skills with the ability to supervise teams effectively and communicate managerial expectations clearly. Excellent organizational skills with a keen eye for inventory management, merchandising, and operational details. Proficiency in POS systems, cash handling procedures, bookkeeping, and basic math skills for financial transactions. Effective negotiation skills for purchasing negotiations and resolving customer or vendor concerns. Experience with employee orientation, training & development programs, recruiting practices, and payroll administration. Knowledge of retail math including pricing strategies, sales management metrics, and budgeting techniques. Exceptional communication skills paired with phone etiquette to interact professionally with customers and team members alike. Demonstrated ability in managing shifts efficiently while balancing operational needs with customer satisfaction goals. Join us as a Store Manager if you're ready to lead a vibrant retail environment where your skills can shine! Bring your passion for retail management along with your expertise in team leadership, operational excellence, and customer service — together we'll create memorable shopping experiences every day!
Pay:
$18.00 - $20.00 per hour Expected hours: 40.0 - 50.0 per week
Benefits:
Employee discount
Work Location:
In person