Retail Shift Leader (Part-Time)

Position:

Seasonal Part-Time Shift Leader Location:

Harbor Springs, Michigan Pay:

$18/hour plus tips

Hours:

Nights and weekends availability required

Who We Are:

Since 1947, Kilwins has been the go-to place where chocolate dreams come true, ice cream is always in season, and fudge is crafted fresh daily with a sprinkle of love! We're dedicated to bringing joy one delicious treat at a time. If you're someone who loves to spread smiles and have fun, keep reading—we think you'd be a perfect fit for our Kilwins family!

What You'll Do:

As a Shift Leader, you'll be the captain of your shift, leading the team in delivering a magical Kilwins experience! Whether it's welcoming customers, whipping up mouth-watering waffle cones, or making sure our chocolate cases look perfect, you'll play a key role in spreading sweetness all day long.

Your Sweet Responsibilities:

Open or close the store with confidence and a smile Lead your team in crafting chocolates, making fudge, and scooping ice cream Provide top-notch customer service by greeting every guest and sharing the Kilwins story (we'll teach you all about it!) Maintain a clean, fun, and welcoming environment for customers and team members Handle sales transactions accurately, restock treats, and set up eye-catching displays Support and uplift your team, turning every shift into a fun, collaborative experience What You Bring to the

Table:

A love for working with people and a friendly personality that shines ✨ A passion for customer service with a sprinkle of enthusiasm Leadership skills to motivate your team and create an inclusive, fun atmosphere Ability to multitask in a fast-paced, sugary environment No prior experience required—we'll show you how to make the magic happen! Perks of the

Job:

Competitive pay : $18/hour plus tips! You'll be surrounded by chocolate, fudge, and ice cream every day A chance to lead a fantastic team and make every day a little sweeter Opportunities for growth—if you love the Kilwins vibe, you could find a sweet career with us! Ready to Lead the Fun? If you're excited about leading a team to create smiles and sweet memories, we'd love to meet you! Apply today to join Kilwins Chocolates Franchise—a smoke-free, equal-opportunity employer dedicated to making people happy one treat at a time.