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FullTime Store Lead Sales Associate
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What they do
A Retail Associate Manager assists the manager at a retail store, either an independent business or a store that is part of a large retail chain. Supervises sales associates and retail store operations. Reviews and monitors merchandise sales, inventory and prices, and directs advertising and promotions. May prepare work schedules and hire, train and evaluate sales associates. May supervise warehouse, cleaning, maintenance or security staff. Assists with resolving customer complaints.
$39,762 / year median in Michigan
+8% projected growth
Job Description
Job OverviewWe're seeking a dedicated Lead Store Sales Associate to support our store management team. This role is vital in maintaining efficient store operations, providing excellent customer service, and supporting our mission through daily retail operations. Key ResponsibilitiesSales & OperationsSupport management with product sales and acquisitionImplement store opening and closing proceduresHandle banking and daily depositsExecute strategies to meet product acquisition, production and sales goalsManage product rotation process and inventory turnoverCustomer Experience & Store MaintenanceCreate an enjoyable shopping experience with positive customer service skillsHandle customer complaints as neededSupport store maintenance and appearanceMaintain displays and floor layout plansIdentify ways to improve store appealLeadership & CommunicationProvide direction to staff in absence of managementCommunicate effectively with store management regarding operationsSupport implementation of policies and proceduresDocument and report concerns in behavior or attitudeAssist others with basic register problem solvingWhat We OfferOpportunity to make a positive impact in your communityProfessional development and growth opportunitiesSupportive and mission-driven work environmentComprehensive benefits package QualificationsEducation & ExperienceHigh School Graduate or EquivalentRetail experience requiredSkills & AbilitiesAbility to speak, write and understand English for effective communicationBasic computer skills including Point of Sales System and payroll programProficient cash handling and accurate change-giving abilitiesStrong customer service orientationCertificationsValid Driver's License and personal transportation for bank runsMust be able to pass a Motor Vehicle Record SearchPhysical RequirementsRegularly required to stand, use hands, handle, feel, hear, and talkFrequently required to walk and reach with hands and armsOccasionally required to climb, balance, stoop, kneel, or crouchMust regularly lift and/or move up to 25 poundsSpecific vision abilities required: close vision, distance vision, and ability to adjust focusWork EnvironmentStore environment with quiet to moderate noise levelMay be dusty and experience temperature fluctuations based on weatherMay stand for extended periodsTravelMay be required to travel to various locations for work or training The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. The Salvation Army is committed to providing reasonable accommodation for qualified job applicants, job candidates, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act. EEO is the Law.