Dispensary Floor Lead Gatsby Cannabis - 3.3 Royal Oak, MI Job Details $18 - $25 an hour 1 day ago Qualifications Safe work practices Managing teams in a customer support role Managing retail teams Mid-level Improving operational efficiency Frontline customer support management Team development Professional development support Team training Retail store experience Mentoring Leading team collaboration initiatives Meeting facilitation Talent career development Business operations Customer satisfaction improvement Retail management Tracking inventory levels Leadership Team motivation (leadership skill) Communication skills Management experience within retail industry Team building Full Job Description Join Gatsby Cannabis as a Dispensary Floor Lead and become part of a team that's shaping the future of the cannabis industry. At Gatsby, we believe in creating a fully immersive experience for our customers and empowering our team to grow from within. We're committed to innovation and employee development, fostering a collaborative culture where your contributions are valued, and your career can thrive. As a key player in our dynamic team, you'll lead by example and drive the best customer experience. In this role, you'll oversee the daily operations of the dispensary floor, ensuring smooth processes and exceptional service. Your leadership will inspire the team, and your expertise will guide customers in their cannabis journey. We offer competitive salaries, flexible working arrangements, and opportunities for career progression. If you're ready to make an impact and be part of something big, let's build the future of cannabis together.

Compensation:

$18 - $25 hourly

Responsibilities:

Lead the dispensary floor team to deliver exceptional customer service and ensure a welcoming environment for all visitors. Oversee daily operations, ensuring that all processes run smoothly and efficiently to meet customer needs. Train, mentor, and motivate team members to achieve their personal and professional growth goals. Implement and uphold company policies and procedures to maintain a safe and compliant work environment. Collaborate with management to develop strategies for improving customer satisfaction and operational efficiency. Monitor inventory levels and coordinate with the supply team to ensure product availability and variety. Facilitate team meetings to communicate goals, share updates, and foster a collaborative culture among staff members.

Qualifications:

Experience in leading a team in a retail or customer service environment, ensuring a welcoming and efficient atmosphere. Ability to oversee daily operations, ensuring smooth processes and exceptional customer service. Proven track record of training, mentoring, and motivating team members to achieve their growth goals. Strong understanding of company policies and procedures to maintain a safe and compliant work environment. Ability to collaborate with management to develop strategies for improving customer satisfaction and operational efficiency. Experience in monitoring inventory levels and coordinating with supply teams to ensure product availability. Excellent communication skills to facilitate team meetings and foster a collaborative culture among staff members. About Company Gatsby Cannabis Co. is an exciting Michigan-owned brand that has multiple retail locations. With a strong focus on being a fully immersive cannabis experience, Gatsby Cannabis is focused on team building from within to create the most well-rounded Cannabis experience in Michigan and then the country. Come be a part of our family and take part in the future of Cannabis! Locations in Battle Creek and Royal Oak!