Store Manager - Westland

Store Manager - Westland

VOLUNTEERS OF AMERICA MICHIGAN INC. - 3.1

Westland, MI Job Details Full-time From $55,000 a year 1 day ago Benefits Health insurance Dental insurance Paid time off Vision insurance Qualifications Community engagement Retail industry sales team management Pricing Sales reporting Maintaining an organized workspace Operations management Visual merchandising Sales management Outdoor work Inventory management Sales analysis Merchandising Staff scheduling Mid-level Payroll management 3 years Sales data analysis Team development Hiring Store opening/closing procedures Key Performance Indicators Driver's License Managing budgets in a finance role Financial operations management Team management Driving Decision making Mentoring Recruiting Merchandising display arrangement Full Job Description Store Manager -

Full-Time Location:

Westland, MI Lead. Inspire. Grow. Are you a results-driven leader with a passion for retail excellence and team development? We're looking for an energetic and experienced Store Manager to lead day-to-day operations, drive sales performance, and create an exceptional customer experience. This is your opportunity to take ownership of a thriving retail location, build a high-performing team, and make a meaningful impact. Why Join Us? We value our team and invest in your success with a comprehensive benefits package: Full-Time Position Medical, Dental, and Vision Insurance Paid Time Off (PTO) Supportive, mission-driven work environment What You'll Do Store Operations Lead all daily store operations including opening/closing, inventory management, and merchandising Maintain a clean, organized, and visually appealing sales floor Oversee POS systems, cash handling, and daily reporting Ensure compliance with company policies and safety standards Leadership & Team Development Recruit, hire, train, and mentor a strong team of staff and leaders Set clear expectations and coach employees for success Foster a positive, accountable, team-oriented culture Conduct performance evaluations and provide feedback Sales & Business Performance Drive store sales and exceed performance goals (KPIs) Analyze sales trends and adjust strategies to maximize results Manage labor and operating costs to improve profitability Promote product knowledge and upselling techniques Customer Experience Deliver and maintain exceptional customer service standards Resolve customer concerns professionally and efficiently Create a welcoming, customer-first environment Inventory & Merchandising Monitor inventory levels and ensure timely restocking Oversee product displays, pricing, and promotions Conduct inventory counts and support loss prevention efforts Execute seasonal and promotional merchandising strategies Financial & Operational Accountability Manage scheduling, payroll, and budgets Partner with leadership on financial performance reviews Ensure the store meets financial and operational goals Marketing & Community Engagement Support and implement marketing campaigns and promotions Collaborate on local initiatives to drive foot traffic and sales Ensure staff awareness of all current promotions What You Bring Associate degree in Business, Retail Management, or related field (preferred) 3-5 years of retail management experience Strong leadership, communication, and decision-making skills Experience hiring, training, coaching, and developing teams Ability to analyze data and drive business performance Strong organizational and multitasking abilities Proficiency with retail systems and POS technology Flexibility to work varied schedules, including weekends Valid Michigan driver's license and insurable driving record Work Environment & Physical Requirements This role involves a mix of indoor and outdoor environments and requires: Standing, walking, bending, lifting, and reaching Ability to multitask in a fast-paced setting Interaction with customers, staff, vendors, and partners Apply at voami.org/careers VOAMI is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.