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Retail Banking - Assistant Bank Manager
Career Insights for Assistant Retail Store Manager
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Scorecard
Based on Michigan data
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What they do
An Assistant Retail Store Manager provides support to the Manager of a retail store, either an independent business or a store that is part of a large retail chain. May have primary responsibility for hiring and training retail sales staff. Reviews and monitors merchandise sales, inventory and prices, and directs advertising and promotions. Supervises sales, warehouse, cleaning, maintenance and security staff and prepares work schedules. Responsible for resolving customer complaints.
$45,119 / year median in Michigan
-3% projected decline
Job Description
Role:
As an Assistant Bank Manager, you'll play a key role in supporting the daily operations of a full-service branch. You'll assist in leading branch staff, ensuring exceptional client service, and driving operational excellence. You'll also support sales activities and play a hands-on role in developing team members. In the absence of the Bank Manager, you'll oversee branch operations and ensure continuity of service.Why You Should Apply:
- Competitive compensation package.
- Accommodating and flexible paid time off.
- A knowledgeable, goal-driven, and exciting team of colleagues.
- Exposure to different areas of banking and the ability to work with leaders within the industry.
- Community-focused events and volunteer opportunities.
What You Will Do:
- Responsible for the daily operations of the branch including, support of branch administration related policies, procedures and audits, staffing (scheduling and coaching), client escalation issues.
- Share responsibility with the Branch Manager for development of branch staff; including training, coaching, evaluation of performance, and disciplinary actions.
- Provide new product and service training to clients and staff. Assists clients with other services including account migration from other banks, account maintenance, and loan support.
- Assist clients with other services including account migration from other banks, account maintenance, and loan support.
- Serve as primary back-up for teller line operations.
- Serve as point-of-contact for branch personnel and customers who have operational questions including override authorities.
- Supports branch growth initiatives including promoting Independent Bank.
- Participate in special projects relating to product conversions and new product development.
- Assist with complex transactions including providing overrides and functions requiring additional authorization levels.
- Perform other duties as assigned.
What We're Looking For:
- High School Diploma
- 3+ years of banking experience preferred.
- 1+ year of direct or indirect leadership experience.
- Adhere to all applicable regulatory compliance and personnel policies in the fulfillment of the specific duties of the position, including Bank Secrecy Act (BSA), Confidentiality, Information.