General Manager

General Manager at Born United Branson General Manager at Born United Branson in Branson, Missouri Posted in 6 days ago.

Type:

full-time

Job Description:

The General Manager is responsible for the overall leadership, performance, and operation of the Born United retail location. This role drives sales growth, develops a high-performing team, and ensures that every customer experiences a welcoming and engaging shopping environment. The General Manager sets the standard for execution, culture, and brand representation while acting as the primary liaison between the store and the corporate team.

Key Responsibilities:

Set, track, and achieve sales goals across daily, weekly, monthly, and annual targets; implement strategies to consistently drive revenue growth.

Champion and teach Born Uniteds mission by creating a comfortable, inclusive, and customer-focused shopping environment.

Maintain expert-level knowledge of all brands carried and ensure the team confidently delivers product education during customer interactions.

Lead, coach, and hold the team accountable on a daily basis to build and sustain a strong, performance-driven culture.

Ensure the store is consistently clean, organized, and visually merchandised to provide an optimal shopping experience.

Uphold and enforce company dress code standards, ensuring alignment with Born Uniteds brand image.

Oversee full-cycle talent management, including recruiting, hiring, training, performance management, and retention of top talent.

Develop and manage effective staffing schedules to align labor with business needs and maximize productivity.

Maintain proactive, transparent communication with ownership regarding performance, staffing, operational needs, and opportunities for improvement.

Execute and enforce all company policies, procedures, and operational standards with consistency and accountability.

Qualifications:

Retail management experience, preferably in a leadership or general management role requiredProven ability to drive sales and meet or exceed performance targetsStrong leadership, coaching, and team development skillsExcellent communication, organizational, and problem-solving abilitiesAbility to manage multiple priorities in a fast-paced retail environmentStrong understanding of customer service principles and retail operationsExperience with Shopify preferredExperience in inventory management preferred

Work Environment & Expectations:

Ability to work a flexible schedule, including weekends, evenings, and holidaysProfessional appearance that aligns with Born Uniteds dress code standardsAbility to stand for extended periods and perform standard retail operational tasks

Compensation & Benefits:

Compensation is competitive and based on experience, with potential performance-based incentives tied to sales and store success. recblid ynfx3nm1f9wz8tbf6emygshocdcajv