Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
CL
Covenant Logistics
Department Manager I
Choose a Location
This role is available in multiple locations. Pick one to apply.
Career Insights for Department Manager
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on Missouri data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Department Manager manages a department in a large retail store. Reviews and monitors merchandise sales, inventory and prices, and directs advertising and promotions. Supervises sales, warehouse, cleaning, maintenance and security staff and prepares work schedules. Responsible for resolving customer complaints.
$45,405 / year median in Missouri
-1% projected decline
Job Description
The Department Manager is a key operations link between the organization, drivers, and customers. The Department Manger oversees a specific department (Feed, Live Haul, Feed Mill) and coaches and mentors a group of experienced drivers and achieves specific customer service and key company goals. The Department Manager will coordinate and communicate with customers related to the fleet activity to maximize utilization of drivers and company assets. May engage in planning activities as well with customer engagement. Responsibilities Manage Dedicated Fleet of Professional Drivers-monitoring performance, attendance, safety and quality. Monitor, direct and dispatch all transportation activities within the assigned department. Responsible for Service Failures (Driver, Dispatch, Planning), Communication, Equipment, Utilization, Driver Turnover, Fuel (MPG, out of network, idle time of equipment, out of route miles), Safety (Safety Initiative, Accidents, Worker's Comp, Random Drug), Maintenance (PM Services, Equipment Inspections) Maintain Customer Relations through excellent communication and client interactions. Daily Updates to Position Control spreadsheet Review and issue coaching in correspondence with the Lytx cameras Track and manage attendance, time off and home time requests in accordance with d epartments expectations. Maintain positive and productive communication with drivers to deliver on time, prevent service failures, and reduce turnover. Receive ETAs and PTAs and manage throughout the day. Receive confirmations of load assignments. Communicate and establish expectations for performance, conduct, and safety, and provide ongoing feedback for the professional driver. Monitor and trace loads so that follow-up can be made to customers regarding late pickups and or deliveries, as well as any other load changes that may occur. Work with other internal departments to resolve customer or company issues when necessary. Follow established procedures and best practices to ensure consistency and quality. Manage Driver PM Schedules for both tractor and trailers Assist drivers with payroll needs, Advances, Fuel issues Prepare, organize and assist in the loading process Knowledge, Skills, and Abilities Proficient use of Microsoft Office Products Must be able to effectively communicate verbally, in writing, and electronically Knowledge of DOT regulations and Driver HOS necessary Ability to work in a fast paced and always changing environment Ability to manage people effectively Ability to be self-motivated and work unsupervised Education and Experience High School Diploma or equivalent Valid CDL preferred 1+ years of transportation experience required Leadership experience preferred Competitive Compensation We believe in rewarding excellence. Our compensation approach balances market-based salary ranges with individual performance, experience, and tenure ensuring your pay is fair, competitive, and aligned with your growth. The posted range reflects the full pay band for the position. The expected pay range below represents where most candidates are hired, based on experience, skills, and internal equity. Candidates with more extensive or highly relevant experience may be considered toward the higher end of the overall pay band.