A Retail Store Manager manages a retail store, either an independent business or a store that is part of a large retail chain. Reviews and monitors merchandise sales, inventory and prices, and directs advertising and promotions. Supervises sales, warehouse, cleaning, maintenance and security staff and prepares work schedules. Responsible for resolving customer complaints.
Store Manager GMET Communications, Authorized Retailer for Cricket Wireless - 2.4 Lees Summit, MO Job Details Full-time From $16 an hour 4 hours ago Benefits Health insurance 401(k) Paid time off 401(k) matching Employee discount Flexible schedule Qualifications Customer communication Inventory management Merchandising Talent management Sales conversion rate (success metric) Retail management Full Job Description As one of the largest Authorized Retailer for Cricket Wireless in the country, we pride ourselves in providing a simple, smart, make-your-day-better wireless experience for anyone who wants first-class nationwide wireless service at a value price, with no annual contract.
About Us:
We are a leading wireless retailer, providing top-tier mobile services and devices to a rapidly growing customer base. Our mission is to deliver exceptional customer experiences while empowering our team members to grow professionally. Join a company that values your skills, rewards performance, and encourages innovation.
What You'll Do:
As a Wireless Store Manager, you'll lead your team to success by fostering an engaging environment, driving sales, and ensuring customers leave satisfied. You'll serve as the store's leader and mentor, guiding your team to reach goals while maintaining a high standard of service.
Key Responsibilities:
Lead, coach, and develop a high-performing sales team to achieve and exceed targets Ensure a superior customer experience by understanding client needs and recommending appropriate wireless solutions Manage daily store operations, including inventory, merchandising, and POS transactions Recruit, train, and retain talented team members Develop and implement sales strategies to grow revenue and customer base Monitor performance metrics and provide actionable feedback to the team Maintain compliance with company policies, procedures, and inventory standards Represent the store in community outreach and local business development initiatives Address customer concerns promptly and professionally
What We're Looking For:
Previous retail management experience (6-12 months minimum preferred) Strong leadership and communication skills Customer-focused mindset with problem-solving abilities Basic math skills and familiarity with sales transactions Ability to work flexible schedules, including evenings, weekends, and holidays Bilingual skills are a plus, but not required Energetic, approachable, and motivated to drive team success
Perks & Benefits:
Competitive base pay with commission and bonus opportunities Employee recognition programs with prizes and incentives Discounts on wireless plans and devices Flexible scheduling with one weekend off per month Biweekly direct deposit Additional incentives, such as cash rewards and team competitions If you're passionate about leadership, customer service, and mobile technology, this is the perfect opportunity to grow your career in a fast-paced, rewarding environment.
Benefits:
401(k) 401(k) matching Employee discount Flexible schedule Health insurance Paid time off Application Question(s): Are you authorized to work in the United States? (Required)
