ABOUT THE POSITION

The Assistant Store Manager will help oversee the day-to-day operation, appearance, staffing, customer experience, and sales performance of the store. This is a hands-on position. The Assistant Store Manager will work on the sales floor, help direct employees, assist with opening and closing, and support the overall operation of the store.

PRIMARY RESPONSIBILITIES

Help manage the store's daily operation Assist with opening and closing procedures Help supervise, train, and support store employees Assist with employee scheduling and shift coverage Lead by example in customer service and sales Help resolve customer concerns professionally Maintain a clean, organized, and well-merchandised store Receive merchandise and assist with restocking and product organization Help monitor inventory accuracy, damages, and shrinkage Assist with cash handling, deposits, and register discrepancies Communicate staffing, inventory, and operational concerns to ownership Help identify strong-selling products and merchandising opportunities Step into a leadership role when the owner or store manager is unavailable

QUALIFICATIONS

Previous retail, hospitality, restaurant, or customer-service experience Previous supervisory or team-lead experience preferred Strong customer-service and communication skills Dependable and capable of opening and closing the store independently Organized and attentive to detail Comfortable using point-of-sale systems, email, and basic business software Able to remain calm and make good decisions during busy periods Available to work a flexible retail schedule, including some weekends and holidays Able to stand for extended periods and perform normal retail duties, with reasonable accommodations where appropriate

PREFERRED EXPERIENCE

One or more years of supervisory, team-lead, or assistant-management experience Experience in apparel, gifts, tourism, hospitality, or specialty retail Experience with inventory receiving, merchandising, scheduling, and cash handling Knowledge of Whitefish and the Flathead Valley A dependable work history

COMPENSATION

$22-$25 per hour, depending on experience Full-time, year-round position Employee merchandise discount

SCHEDULE

This position requires flexibility and may include weekdays, weekends, holidays, opening shifts, and closing shifts.

HOW TO APPLY

Please submit a résumé describing your retail, hospitality, customer-service, supervisory, or management experience.

Pay:

$22.00 - $25.00 per hour

Benefits:

Employee discount Application Question(s): How many years of retail, hospitality, restaurant, or customer-service experience do you have? Have you previously opened or closed a retail, restaurant, or hospitality business independently? Have you supervised employees or acted as a shift leader or team lead? Are you available to work some weekends and holidays? Are you seeking year-round rather than seasonal employment? Can you reliably commute to downtown Whitefish, Montana? Briefly describe a time you handled an employee, customer, or operational problem without a manager present.

Work Location:

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