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SHOE DEPT.

Store Manager

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Based on North Carolina data

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What they do

A Retail Store Manager manages a retail store, either an independent business or a store that is part of a large retail chain. Reviews and monitors merchandise sales, inventory and prices, and directs advertising and promotions. Supervises sales, warehouse, cleaning, maintenance and security staff and prepares work schedules. Responsible for resolving customer complaints.

$47,191 / year median in North Carolina

+10% projected growth

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Job Description

What You Should Know Store Manager's leadership and guidance to their team creates a positive environment focused on customer service, maximum productivity, profitability, and sales generation. Store Managers must be able to perform the functions of a company Assistant Manager. The Store Manager motivates their team by setting a positive example and always demonstrating the highest standards of customer service and behavior expectations. They create an overall store atmosphere that develops positive relationships and a team environment. They establish and maintain SHOE SHOW, INC's standard of customer service by acting with a "Customer Comes First" attitude. The Manager delivers clear expectations and holds the store team accountable in achieving all brand, performance, and behavior standards. What You Will Do The Store Manager recruits, hires, develops, and retains top management and sales talent. Training from the Store Manager includes, but is not limited to product knowledge, customer service, and store operations- constantly setting key performance indicator goals, measuring performance, and providing feedback to all levels of the store team.

To ensure adequate sales floor coverage, the Store Manager creates a monthly schedule, ensuring that all shifts have a balanced staff with the ability to cover all business and operational needs. The Store Manager oversees the execution of merchandise processing and flow to floor maintaining exceptional stockroom standards of efficiency and organization. They will direct and implement all
SHOE SHOW, INC.
strategies, promotions, and directives in a timely manner. Bi-annual inventories are also led by the Store Manager. They will perform additional duties as required, including up to 25% travel as needed. Benefits 401(k) Dental Insurance Employee Discount Flexible Schedule Health Insurance Paid time off Vision Insurance