Assistant Store Manager

Under the supervision of the Store Manager or a Concept Manager, the Assistant Store Manager is responsible for the supervision of Bartenders and location(s) assigned. The Assistant Store Manager is expected to: Spend approximately 80% of their time at their assigned location(s) conducting inspections, managing inventory levels and reporting, assisting bartenders, and training bartenders on customer service, cash handling, and compliance matters; Spend approximately 20% of their time on-call addressing unscheduled issues such as jackpots, schedule changes, and emergencies as they arise.

Job Skills, Knowledge, and Abilities:

Excellent customer service skills and an ability to interact with customers and employees in a professional manner; Possess excellent productivity, adaptability, self-drive, ownership and accountability, time management, focus and handling of distractions, and ability to communicate precise and concise information to the right people at the appropriate time(s); At least 21 years of age; Ability to obtain regulatory license or certifications in appropriate jurisdiction(s); Have and maintain a valid Nevada Driver's License, reliable transportation, vehicle insurance, and an acceptable driving record; Experience in a customer service position accepting cash payments, making change, and safeguarding funds; Proficiency in the use of PC computer software (MS Word, Excel, PowerPoint, and Outlook); Ability to work varied shifts, including weekends and holidays when required; Ability to stand for long periods of time and bend and lift up to 25 pounds; Capable of multi-tasking, with strong organizational skills and attention to detail.

Required Job Task Details:

Train bartenders on updated policies and procedures as-needed; Approve jackpot payout funds for verified jackpots and complete the required W-4 and Title 31 documentation; Address last minute schedule changes for bartenders; Supervise bartenders on shift and report complaints, absences, and other violations of company policy up the chain of command; Verify compliance with company cleanliness, safety, and regulatory standards; Address customer concerns and resolve disputes as-needed in accordance with company guidelines and regulatory requirements; Count and reconcile food and beverage deposit funds and prepare bank deposit slips; Assist in the resolution of inventory related issues to ensure system depletion functions correctly; Generate daily food, beverage, and supply orders using established guidelines and procedures; Perform other job duties as assigned.

Job Type:

Full-time Pay:

$45,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Retirement plan Vision insurance

Work Location:

In person