Retail/Operations Manager

Benefits:

401(k) Employee discounts Paid time off 401(k) matching Manager -

Deer Run Winery Location:

3772 West Lake Rd, Geneseo, NY 14454

Phone:

585‑330-8877(Cellular)

Status:

Full‑Time, On‑

Site Schedule:

Thursday-Monday, 10 AM-6 PM (Tues/Wed off; schedule may vary for events) About Deer Run Winery Deer Run Winery is a family‑owned farm winery located on the west side of beautiful Conesus Lake in Geneseo, NY. Established in 2003, we are the oldest operating winery on Conesus Lake and proudly cultivate a 5‑acre estate vineyard featuring hybrid varieties such as Traminette, Noiret, Vidal, Corot Noir, and more. Our mission is to craft quality wines, create memorable guest experiences, and continue the legacy of a true New York farm winery. Position Overview We are seeking a dedicated, organized, and people‑focused Manager to oversee daily operations and support the continued growth of our winery. This role blends hospitality, leadership, administration, and creativity — ideal for someone who thrives in a dynamic environment and enjoys being part of a close‑knit team. The Manager will work closely with ownership to ensure smooth operations, exceptional customer service, and consistent brand representation across all channels. Key Responsibilities Human Resources & Staff Leadership Oversee hiring, onboarding, training, and staff development Manage scheduling, shift coverage, and daily team communication Support a positive, collaborative work environment Administrative & Financial Duties Process payroll and maintain accurate HR records Complete daily sales and operational reports Handle banking tasks, deposits, and financial tracking Sales, Marketing & Guest Experience Lead tasting room operations and customer service standards Manage wine club communications, membership growth, and shipments Oversee social media content, engagement, and brand voice Support retail sales, upselling, and product knowledge training Events & Winery Programming Create, plan, and implement winery events Coordinate logistics, staffing, and execution Provide on‑site support during events, including weekends and evenings as needed Schedule This position requires weekend availability.

Typical schedule:

Thursday-Monday, 10 AM-6 PM Days off: Tuesday & Wednesday Hours may shift based on event needs. Qualifications Prior experience in hospitality, retail management, or winery operations preferred Strong leadership and communication skills Ability to multitask and adapt in a fast‑paced environment Comfortable with administrative duties, reporting, and basic financial tasks Bachelor's degree preferred in Sales, Business Management, Hospitality & Tourism, or combined experience Social media proficiency (Facebook, Instagram, etc.) Passion for wine, agriculture, and guest experience How to Apply Interested candidates may submit a résumé and brief cover letter to: scott@deerrunwinery.com