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Assistant Store Manager
Career Insights for Retail Associate Manager
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Based on New York data
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What they do
A Retail Associate Manager assists the manager at a retail store, either an independent business or a store that is part of a large retail chain. Supervises sales associates and retail store operations. Reviews and monitors merchandise sales, inventory and prices, and directs advertising and promotions. May prepare work schedules and hire, train and evaluate sales associates. May supervise warehouse, cleaning, maintenance or security staff. Assists with resolving customer complaints.
$45,013 / year median in New York
+6% projected growth
Job Description
Location:
We're on the hunt for our next Assistant Store Manager. This player and coach in training supports the store team to drive production growth, embed the brand in the fabric of their location, provide a level of customer service that consistently exceeds expectations and cultivates high performing teams. The store manager drives operational excellence through understanding Goodwill NYNJ standards and obsessive attention to detail. This training focused leader cultivates an environment of learning and embodies the values of our mission. If you like fast-paced environments that empower you to truly be the owner of your business, we would love to hear from you! The Awesome Things You'll DoDRIVE FOR RESULTS
Operate in accordance with the established hours of business and is properly staffed Control and minimize store expenses Recommend ways to increase sales efficiency Develop and expand local donor base Ensure excellent customer relations are maintained, including training employees to greet, thank, or converse with customers and donors, monitoring their performanceOPERATIONS
Maintain a supply of cash and change sufficient to meet daily business needs Ensure that general conditions of store meet high standards at all times Ensure that the premises are always safe for customers and employees Ensure that employees have been trained in and are complying with security policies and procedures Establish and monitor sound cash- handling procedures consistent with company policy Ensure timely bank deposits either personally or by higher management Maintain excellent cleanliness of the store, including restrooms, donation center, and back room Ensure safety and security of store assets and premises Establish and monitor sound cash-handling procedures consistent with company policy Prepare, review, approve, and/or submit sales reports, invoices, donor logs, cash reports, petty cash requests, etc. as required Process, price, tag, hang, and display merchandise to maximize sales Team Management Ensure performance standards and goals are met regularly Schedule interviews, and recommend hiring of store employees Conduct initial training, recurrent training, or training in new skills, policies, or procedures Ensure that employees accurately and properly record all hours worked Assist store manager with employee performance evaluation and discussion Assist store manager to manage staff compensation and incentives Responsible for payroll reconciliation in the absence of the Store Manager. Schedule and conduct periodic store-employee meetings to discuss new matters or particular problems Enforce all personnel, loss prevention and operational policies and procedures Our Must Haves Some college preferred. High school diploma, GED equivalency required, or its equivalent in courses of business or marketing Undergone two (2) years of supervisory experience and two (2) years of retail experience Must be proficient in Microsoft suite and ability to adapt to internal applications. Strong interpersonal and communication skills (verbal and written). Must be able to stand for long periods of time and able to push/pull up to 50lbs. Must have open availability and able to work holidays. Your schedule will be based on business needs. Proven ability to drive and exceed individual and store results. Proven ability to build lasting relationships with colleagues. Ability to adapt to and engage with internal and external customers. Good verbal and written communication skills with customers, sales leadership team and colleagues. Demonstrated collaborative skills and ability to work well within a team. Ability to receive feedback and act when appropriate. Accuracy and attention to detail required. Ability to work a flexible schedule based on business needs which include evenings, weekends and holidays. What We Offer Generous Time off policy to use when you need it Health, wellness and financial resources to help you achieve our personal goals Robust health benefits including medical, dental, vision, parental leaves and company sponsored life insurance Retirement matching programs and contributions Transit and commuter benefits #IND1 We believe in creating space for everyone to do their best work and have individual and collective impact. We believe in challenging the status quo and setting ambitious goals in the name of doing more good. We believe that being your best self and helping others do the same is how we bring our mission alive. Even if you don't think you meet all the qualifications listed for the job, we would love to hear from you! If you require a reasonable accommodation at any point in the application or interview process, or if you are unable to apply through our recruitment portal, please contact us at humanresources@goodwillny.org . We are happy to assist and ensure you have an equal opportunity to apply. Job Details Pay Type Hourly Hiring Min Rate 22 USD Scan this QR code and apply! Download Hudson, NY 12534, USABenefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Transportation