A Department Manager manages a department in a large retail store. Reviews and monitors merchandise sales, inventory and prices, and directs advertising and promotions. Supervises sales, warehouse, cleaning, maintenance and security staff and prepares work schedules. Responsible for resolving customer complaints.
London Jewelers is a premier jewelry business, family owned and operated for 100 years. We continue to set the standard for quality and service in providing customers with the finest selection of diamonds, designer jewelry, fine timepieces and giftware, that has adorned the most prestigious collections and graced the most elegant occasions. From its humble beginnings in Glen Cove in 1926 to becoming a beacon of luxury and throughout 4 generations, London Jewelers has consistently pushed the boundaries of service excellence and expertise, being recognized as a premier destination, and an authorized retailer of internationally renowned brands. We are seeking a Department Manager - Fine Gifts in our London Jewelers, Watch Salon at the Americana Manhasset.
Responsibilities:
Build organic, loyal and long-lasting relationships with customers through clienteling Lead and develop sales staff to meet and exceed personal and store sales goals. Supervises and manages all aspects of daily store operations, including set-up and take-down, scheduling work shifts, monitoring inventory and maintaining compliance with company policies and procedures. Acts as motivating mentor for employees and provides discipline and training when appropriate. Ensures excellent visual displays and maximizes merchandising of giftware throughout store Help to plan and organize special store events and promotions. Competitor market awareness of the surrounding area.
Qualifications/Experience:
Previous store or department management experience in luxury environment Proficient in solving customer service issues quickly and adept with addressing special customer requests. Prior experience mentoring and leading a specialized retail team. Strong oral and written communication and presentation skills. Comfortable with inventory technology programs and POS systems.
Preferred Qualifications:
Fine gifts and/or giftware experience Experience with clienteling
Job Type:
Full-time Salary:
$75,000 - $85,000
Benefits:
Health insurance Dental insurance Vision insurance Paid time off 401(k) with employer matching Employee assistance program Employee discount Flexible spending account Health savings account Life insurance
Shift:
Flexibility to work non-traditional hours, including days, weekends and holidays We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.
Pay:
$75,000.00 - $85,000.00 per year
Benefits:
401(k) matching Dental insurance Health insurance Vision insurance
