ASSISTANT DESIGN SHOP LEADER

\nFull Time\nRoslyn, NY, US\n2026-06-22T13:10:25.839Z 19 days ago\n

Requisition ID:

1313

Salary Range:

\n$65,000.00 To $70,000.00 Annually

ASSISTANT STORE LEADER ROSLYN, NY

Serena & Lily is seeking an Assistant Store Leader to be part of the leadership team at our storefront in Roslyn, NY. The Assistant Store Leader is responsible for assisting store leadership in establishing and maintaining client services, oversees and is accountable for the operation of a store ensuring maximum sales and profitability through merchandising, inventory, expense control, human resources management, and managing operating costs and shrinkage. This is a wonderful opportunity to be part of a team focused on cultivating client relationships through exceptional service and design support. We are looking for candidates who are available to work fulltime hours which may include weekends and some summer holidays. Our fulltime roles offer a generous benefits package, and additional perks.

RESPONSIBILITIES

Master, teach and hold team accountable for embodying and operating by the Serena & Lily Brand Ethos (Innovation, Style, Integrity, Optimism, Expressiveness, Confidence & Appreciation.)\nEnsure Brand Expression is conveyed appropriately at all times\nEnsure that each client and/or designer receives outstanding client service by providing a warm, friendly environment which includes greeting and acknowledging every client, maintaining outstanding standards, solid product knowledge and all other components of client service.\nMaster and teach product knowledge and brand design inspiration.\nCreate a warm, welcoming, inspiring on brand client experience\nProvide relevant design advice, product knowledge and product recommendations\nFollow up on all orders, order flow, receipt of goods, transfers and troubleshoot when necessary to solve any issues.\nManage associates in conjunction with the Store Leader in daily aspect of driving sales and running the business.\nAssist store leadership team in daily store operations, including opening, closing, banking, inventory receipt and transfers.\nContribute to growing the client base, including designer outreach.\nAssist in the leadership of merchandise stock levels, merchandise adjacencies and presentations; signing, and assortment in all departments; ensure selling floor is adequately stocked. Lead and maintain visual standards of the store, per home office directives.\nMaintain visual standards of the store, per home office directive.\nCoach, counsel and continually develop staff: works with Head of Retail Stores & Store Operations and Store Leader on potential employee terminations.\nAny other responsibilities as assigned by Leadership.

QUALIFICATIONS

1-3 years of retail leadership experience, interiors/home furnishings field preferred or 1- 3 years as a Store Associate at Serena & Lily\nArchitecture or design experience preferred\nAbility to work in a team environment\nStrong sense of personal style\nProven ability to lead, motivate and inspire team to achieve excellence\nProven ability to deliver excellent client service standard and ability to lead best practice implementation\nStrong communication and interpersonal skills\nWillingness to ask questions and seek solutions; self - starter\nMicrosoft Windows proficiency, especially

Word and Excel Essential Physical Requirements:

Ability to process information and merchandise through computer system and POS system.\nAbility to communicate with associates and clients.\nAbility to read, count and write to accurately complete all documentation.\nAbility to freely access all areas of the store including selling floor, stock area, and register area.\nAbility to operate and use all equipment necessary to run the store.\nAbility to climb ladders.\nAbility to move or handle merchandise throughout the store generally weighing 0-50 pounds.\nAbility to work varied hours/days to oversee store operations

COMPENSATION

$65-70k depending on experience. This range represents the low and high end of the anticipated base salary range for this role. The actual base pay is dependent upon many factors, such as: experience, education, and skills.\nEmployees (and their families) are covered by medical, dental, vision, and basic life insurance should they choose to participate in Serena & Lily's benefits. Employees can enroll in our company's 401k plan. 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