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Lids
0042 - Store Manager
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Based on Ohio data
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What they do
A Retail Store Manager manages a retail store, either an independent business or a store that is part of a large retail chain. Reviews and monitors merchandise sales, inventory and prices, and directs advertising and promotions. Supervises sales, warehouse, cleaning, maintenance and security staff and prepares work schedules. Responsible for resolving customer complaints.
$48,878 / year median in Ohio
+5% projected growth
Job Description
0042 - Store Manager Lids - 3.5 Beavercreek, OH Job Details Part-time 2 hours ago Benefits Employee discount Qualifications Retail store loss prevention experience Customer communication Team member evaluation Computer literacy Coaching Team development Supervising experience Professional development support Team training Direct sales Computer skills POS systems Management experience within retail industry Full Job Description Part-Time Store Manager About Our Company At Lids Sports Group, we don't just sell hats — we fuel fandom. As the largest licensed sports retailer in North America, we bring sports, fashion, and culture together in more than 1,300 stores nationwide. Headquartered in Indianapolis, Indiana, Lids delivers premium, fan-driven products and unforgettable retail experiences. Our stores feature officially licensed headwear and apparel from collegiate and professional teams, alongside top brands like Champion, Nike, New Era, Lululemon Athletica, and Mitchell & Ness. We're also the industry leader in on-demand customization, offering in-store embroidery that turns everyday gear into one-of-a-kind statements. From specialty concept stores for the NBA and NHL, to iconic clubhouse destinations for the Yankees and Dodgers, we create immersive retail experiences that celebrate the teams fans love. Through collaborations with brands like Marvel, Peanuts, and The Walt Disney Company, Lids continues to redefine how fans represent their teams — in style. General Position Summary At Lids, our Part-Time Store Managers lead high-energy teams for smaller shop and shop and specialty locations, deliver outstanding customer experiences, and own total store performance. You will build an inclusive culture, develop talent, and run efficient operations to achieve sales, service, and profitability goals. Principal Duties and Responsibilities Lead & Develop People Hire and onboard top talent; partner with Authorized Trainers to ensure a seamless introduction. Coach, recognize, and hold team members accountable to drive performance and growth. Foster a culture that is fun, inclusive, and aligned with Lids standards and policies. Manage people processes including availability, scheduling, timecards, and employee records. Resolve employee issues promptly, partnering with the Help Desk, HR, DSM, or RD as needed Deliver Outstanding Customer Experience Lead Selling 101 behaviors to achieve KPIs and sales targets. Resolve customer escalations and urgent requests immediately to ensure positive outcomes. Direct floor execution to ensure fast, friendly service and smooth traffic flow. Promote offers and memberships so every customer is informed of current programs Drive Operational Excellence Plan schedules and manage payroll within budgets and in compliance with applicable law. Execute directives and promotions from Lids Headquarters on time and to standard. Safeguard Company assets through accurate cash handling, counterfeit controls, and timely bank deposits. Maintain store systems and facilities including MPOS, Lids Custom, service requests, supplies, and maintenance Manage disruptions such as closures, absenteeism, or changes in operating hours to ensure business continuity. Additional Principal Duties and Responsibilities Product & Inventory Manage product flow including receiving, processing, merchandising, transfers, and ship-backs. Organize and maintain the backroom for speed, accuracy, and productivity. Ensure compliance with vendor rules including embroidery limits, purchase caps, and release dates. Maintain accurate pricing through weekly markups, markdowns, and promotional signage updates. Maximize sell-through by monitoring inventory levels, addressing gaps, and supporting inventory counts. Execute visual merchandising standards for windows, fixtures, mannequins, and seasonal or weekly refreshes Compliance & Safety Adhere to Company policies and maintain a safe, compliant work environment. Maintain required documentation and records in line with Company standards Job Required Knowledge and Skills Two-year post-secondary education and one year of related experience, or equivalent combination of education and experience. Proven success in retail sales and loss prevention. Supervisory experience with training, coaching, and performance follow-up. Strong interpersonal and communication skills with computer proficiency. What We Offer Generous employee discount and exclusive perks Ongoing career development, including discounted secondary education courses. A collaborative, innovative, and team-oriented work environment Early Wage Access Options Bonus eligibility depending on level of position Physical Demands & Requirements Ability to occasionally lift up to 50 pounds. Ability to occasionally climb a ladder and work with hands overhead. Ability to constantly stand on shift. Ability to frequently walk on shift. Ability to frequently hear and communicate verbally with customers, employees, and other personnel. Ability to frequently visually observe the store and read written or digital information. Ability to frequently operate a computer and mobile Point-of-Sale system, as well as maneuver relative software programs. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. For inquiries related to reasonable accommodations, please contact Reports to: District Sales Manager