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Career Insights for Retail Operations Supervisor
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Scorecard
Based on Ohio data
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What they do
A Retail Operations Supervisor manages daily operations and activities for a retail company, often across multiple stores. Supervises staff, oversee projects and daily work activities. May have responsibility for managing supplies and materials, budgets or customer relations; may serve as liaison to senior management.
$50,428 / year median in Ohio
+4% projected growth
Job Description
Trilogy CWS Canal Winchester LLC is hiring a Build Your Leadership Career - Team Lead in Canal Winchester, OH. This is a full-time position. Join the Turbo Wash Team Now Hiring a Team Lead! •Turbo Wash Faster. Cleaner. Better. •About Turbo Wash At Turbo Wash, we run a tight, efficient, and safety-driven car wash operation. Our commitment to being Faster. Cleaner. Better. starts with strong leadership, dependable equipment, and a well-managed team. Were looking for a Team Lead who can keep operations running smoothly, ensure team members are working safely and effectively, and deliver a consistent, high-quality experience for every customer. Position Overview The Team Lead is responsible for managing the daily operations of our automatic car wash facility, focusing on safety compliance, team performance, and labor efficiency. This role involves hands-on leadership, real-time decision-making, and ensuring both staff and equipment meet Turbo Wash standards. Key Responsibilities Leadership & Labor Management Schedule and manage shift coverage to meet business needs Assign duties and monitor team member performance Ensure labor is used efficiently to support peak traffic times and operational goals Train and mentor new and current staff on procedures and safety Lead by example to promote a positive, professional, and safe work culture Manage time-off requests, track attendance, and address any labor-related concerns Operational Oversight & Safety Conduct daily equipment inspections and monitor wash tunnel operations Maintain a clean, organized, and safe working environment Ensure vehicles are properly guided into the tunnel with full adherence to safety protocols Report and address any safety hazards, equipment issues, or customer concerns immediately Ensure team compliance with all company safety policies and procedures Customer Experience Greet and assist customers with a courteous, confident approach Resolve customer issues quickly and professionally Process payments accurately and balance cash drawers at shift end Ensure a smooth, efficient customer flow throughout the wash process