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Cleveland Clinic
Department Supervisor I - AGP Registration
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What they do
A Department Manager manages a department in a large retail store. Reviews and monitors merchandise sales, inventory and prices, and directs advertising and promotions. Supervises sales, warehouse, cleaning, maintenance and security staff and prepares work schedules. Responsible for resolving customer complaints.
$43,362 / year median in Ohio
-4% projected decline
Job Description
Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. You will work alongside dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world . Cleveland Clinic Akron General is looking to a Department Supervisor to their team who will support AGP Registration at Green Health and Wellness Center as well as Stow and Bath Health and Wellness Centers, as needed. As a Department Supervisor , you will supervise caregivers and the technical and administrative functions of the AGP Registration area . You will work on scheduling, staffing and payroll , all while ensuring caregivers are meeting their goals and metrics. This role requires a n individual with strong communication and teamwork skills who is able to multitask, problem- solve and handle unexpected issues. While with the Akron General team, you will have numerous opportunities to expand your skills, explore additional roles and interact with new people every day. A caregiver in this position works Monday-Friday from 8:00AM - 5:00 PM , with on-call requirements. A caregiver who excels in this role will: Supervise caregivers in daily operations of the assigned group. Maintain staffing levels . Approve and schedule paid time off and leave requests . Provide leadership and training . Coordinate and provide orientation and education . Analyze workflow and procedures . Identify and implement opportunities to improve procedures, processes, speed, quality and effectiveness . Ensure cross coverage . Develop an effective work team . Encourage and support morale building activities . Communicate with caregivers and provide orientation on policies . Minimum qualifications for the ideal future caregiver include: High School Diploma or GED Two years of experience as a work leader, team lead or project manager OR one year of supervisory experience in a related field Preferred qualifications for the ideal future caregiver include: Associate's Degree EPIC experience Previous work experience in a medical facility Flexibility with scheduling Previous experience supervising direct reports