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Hamlin's Automotive

Automotive Collision Estimator & Body Shop Manager

Career Insights for Retail Store Manager

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Scorecard

Based on Pennsylvania data

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What they do

A Retail Store Manager manages a retail store, either an independent business or a store that is part of a large retail chain. Reviews and monitors merchandise sales, inventory and prices, and directs advertising and promotions. Supervises sales, warehouse, cleaning, maintenance and security staff and prepares work schedules. Responsible for resolving customer complaints.

$50,286 / year median in Pennsylvania

-2% projected decline

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Job Description

We are looking for an experienced, motivated automotive collision professional to join our team. We are seeking a qualified candidate with hands-on experience using CCC estimating software , strong knowledge of the collision repair process, and the ability to confidently work with insurance companies, customers, and technicians . This position is ideal for someone who can do more than write estimates. We need a professional who can manage the repair process from estimate to completion , communicate effectively with everyone involved, and keep the shop moving efficiently. Responsibilities Create accurate and thorough collision repair estimates using CCC estimating software Work directly with insurance companies and adjusters to negotiate and approve repairs Communicate professionally with customers and keep them informed throughout the repair process Review vehicle damage and develop proper repair plans Coordinate and manage technicians working on customer vehicles Monitor repair progress and make sure vehicles are repaired properly and efficiently Communicate with technicians regarding repair procedures, parts, supplements, and changes to the repair plan Handle supplements and communicate additional damage to insurance companies Help ensure repairs are completed according to manufacturer and industry standards Maintain accurate documentation and estimates Keep customers, insurance companies, and technicians informed of the vehicle's status Help manage workflow and prioritize vehicles to keep production moving Provide excellent customer service while maintaining a professional relationship with insurance partners Qualifications Previous professional experience in automotive collision repair is required Strong experience with CCC estimating software Experience writing collision repair estimates and supplements Experience working directly with insurance companies and insurance adjusters Strong knowledge of collision repair procedures and vehicle damage Previous experience coordinating or managing automotive technicians Excellent communication and customer service skills Ability to manage multiple vehicles and repair orders at the same time Strong organizational and problem-solving skills Ability to work independently while also leading and supporting a team Must be dependable, professional, and able to work in a fast-paced shop environment The Ideal Candidate The ideal candidate is someone who understands the entire collision repair process , not just estimating. You should be comfortable sitting down with a customer, working with an insurance adjuster, writing a complete CCC estimate, communicating with technicians, handling supplements, and making sure the vehicle gets through the shop correctly and efficiently. If you have strong CCC estimating experience, understand insurance claims, know how to work with customers, and have the leadership skills to manage technicians and production, we want to hear from you. Experience, professionalism, communication, and leadership are extremely important for this position. timating License in
Pennsylvania Pay:
From $75,000.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Professional development assistance Vision insurance
Experience:
CCC:
3 years (Required)
License/Certification:
Certified Estimating Professional (Required) Ability to
Commute:
Bridgeville, PA 15017 (Preferred)
Work Location:
In person