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GOODWILL OF SOUTHWESTERN PENNSYLVANIA
Store Manager
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Based on Pennsylvania data
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What they do
A Retail Store Manager manages a retail store, either an independent business or a store that is part of a large retail chain. Reviews and monitors merchandise sales, inventory and prices, and directs advertising and promotions. Supervises sales, warehouse, cleaning, maintenance and security staff and prepares work schedules. Responsible for resolving customer complaints.
$50,286 / year median in Pennsylvania
-2% projected decline
Job Description
Goodwill of Southwestern Pennsylvania is a nonprofit organization that funds job training, education, and other community programs by selling donated clothing and household items in Goodwill stores and online. We offer life-changing work on a mission-minded team. We are 1,000 working as one and each of us is essential to helping our community thrive. For three years running, Goodwill has been named to Forbes' list of America's "Most Inspiring Companies". We offer a wide range of career opportunities ranging from entry-level to management in retail, human services, and administrative fields. Learn more about working at Goodwill. You can help. We can show you how. As the Store Manager you would be responsible for the overall day-to-day operation and success of a Goodwill retail store. Along with providing leadership and direction to the team, program participants, donors, and customers while ensuring that merchandise meets frequency and quantity and quality standards to enhance the customers buying experience. Duties will also include but are not limited to: Support the mission by achieving sales, budget, and profit objectives while ensuring that the store operates in an efficient manner. Have excellent oral/written communication skills and have a working knowledge of Microsoft Office Suite. Problem solving and organizational skills are required with a focus on customer service.