Grand Seiko was born in 1960 with the aim of creating the very best watch that the company could make. Each creation is handmade in Japan by skilled artisans who ensure the high precision, legibility, durability, and beauty for which Grand Seiko has become renowned. Deeply rooted in Japanese heritage, the brand's philosophy, "The Nature of Time," celebrates the Japanese spirituality of time, which is inspired by nature and brought to life by craftspeople known as takumi. Grand Seiko's watches are powered by exquisite mechanical and quartz movements as well as the revolutionary and unique movement technology known as Spring Drive. Grand Seiko is a vertically integrated manufacturer, and all its calibers are designed, developed, and manufactured in-house by its respective teams. The brand's watches span the Elegance, Heritage, and Sport Collections in addition to the new and highly prized Evolution 9 Collection. Spring Drive creations in the rare Masterpiece Collection hail from the Micro Artist Studio in Nagano Prefecture and the collection's mechanical watches are crafted at the Atelier Ginza in Tokyo.

Key Responsibilities:

Managing Orders & Open Order Reconciliation for internal and external accounts (Btq, Btq Online & National Retail Accounts and all other retail programs. Process replenishment order entry and communicate expected availability. Managing Warranty Emails & Warranty Support o Utilizing the warranty email monitor and respond to all warranty related questions and issues. Review strap inventory and orders regularly to ensure availability for Boutique Online and boutique locations. Monitor assortment growth and seasonal inventory increases throughout the year. Managing Supply Inventory to ensure sufficient inventory levels. Assist Retail Project Department with file updates and management. Coordinate yearly compliance communication with authorized retailers as needed via Docusign. Assist Manager Retail Planning with all ongoing projects.

Requirements:

Strong Microsoft Excel skills Strong knowledge of DocuSign and ability to track compliance Must possess excellent communication skills Strong organizational skills Bachelors degree preferred Benefits Grand Seiko Corporation of America is an equal opportunity employer that promotes diversity and is committed to environmental sustainability. Excellent health, dental and vision insurance (eligibility begins 1st day of the month following 30 days of service; generous employer contribution) Immediate participation in the 401(k) and 75% employer match after six (6) months of service (to a maximum 6.8% employer match) Company paid Short Term & Long-Term Disability Excellent PTO program Voluntary FSA Employee product discount Please apply online with cover letter and resume. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you require alternative methods of application or screening, please contact Seiko directly at hr@seikousa.com.

Pay:

$75,000.00 - $80,000.00 per year People with a criminal record are encouraged to apply

Work Location:

Hybrid remote in Upper Saddle River, NJ 07458