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AdvanceCare Health Services, LLC
Supervisor of Waiver Department
Career Insights for Department Manager
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Based on Tennessee data
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What they do
A Department Manager manages a department in a large retail store. Reviews and monitors merchandise sales, inventory and prices, and directs advertising and promotions. Supervises sales, warehouse, cleaning, maintenance and security staff and prepares work schedules. Responsible for resolving customer complaints.
$43,492 / year median in Tennessee
+4% projected growth
Job Description
To Qualify For This Position You Must Live Within One Hour Of Our Hermitage, TN Office. AdvanceCare Health Services, LLC is seeking a Supervisor for our Waiver Services Programs (DDA, ECF, CLS) to oversee and manage our program aimed at supporting individuals with developmental disabilities and ensure services are delivered with excellence, compliance, and compassion. The role requires you be able to manage programs and lead staff while also possessing a strong strategic mindset with organizational, communication, and leadership skills and an ability to develop innovative solutions. The ideal candidate will have a strong background in TN Department of Disability and Aging
DDA. ECF. CLS
(Waiver) programs, social work, intellectual disabilities program development, be a reliable individual, self-starter, with a a high level of energy and great attention to detail. As Supervisor you will ensure that our individuals get the care they need and that we have the necessary resources to provide that care. Your hard work and meaningful efforts will help us continue providing the highest quality care possible. Provide excellent care for individuals with intellectual and developmental disabilities within a community and family setting. This is a Full-time Hybrid position combining home office flexibility with travel for site visits, in office, and other responsibilities as required, coming to the office as little as 2 days each week after being fully trained. You will need to have a 27" or larger monitor, keyboard, and mouse to use with our company-issued laptop. (If you are coming to the office to pick up your equipment, we can loan you the monitors, keyboard, and mouse as well). You must have high-speed internet.Responsibilities and Requirements:
- Oversee the overall management and the day-to-day operations of the Waiver Department
- Carry out the company vision with a positive work ethic and proven leadership skills; Assist in scheduling job assignments
- Hire, train and supervise employees, providing adequate staffing while ensuring continuity and consistency in delivery and quality of services
- Participate in the recruitment of Caregivers and marketing for new individuals
- Maintain on-call responsibilities as needed
- Communicate non-medical practice policies and assist and coach as needed.
- Monitor work assignments, provide feedback, and provide evaluations of performance. Redirect and discipline as needed
- Attend Circles of Support and be an active participant in developing and implementing Individual Support Plans that maintain or enhance independence and satisfaction
- Perform physical assessment through observation, inspection, and interview at residential sites
- Identify needs and provide input for planning and/or follow-up
- Develop protocols and plans as needed to document steps to address problems, goals, environmental issues, mobility issues, and other needs of the Individuals Served.
- Create outcome staff instructions as needed and document them in the record. Monitor outcomes weekly to ensure staff instructions are adequate.
- Implement teaching with Caregivers and Individuals Served as needed. Work closely with the Individual's Circle of Support to ensure all needed instructions are provided.
- Create reports monthly as assigned
- Implement ISP consistently and effectively and focus on person-centered outcomes. Identify rationale and anticipated funding needs for each individual served and prepare the justification needed to provide support for additional funding.
- Work with physicians and other health care professionals in keeping informed of changes in individuals' health status. Notify physician and/or other healthcare professionals immediately of significant changes in condition;
- Work in collaboration with the physician and other healthcare professionals by sharing information relevant to the changing health status, ensuring HIPAA guidelines are strictly followed.
- Perform other tasks and responsibilities as assigned and needed. Qualifications
- Relevent degree preferred.
- Should have a minimum of 2-year experience working with DDA, ECF, CLS, and Waiver and be familiar with the requirements of the Department.
- Must possess good computer skills, including but not limited to email, google products, and Microsoft Office products.
- Should have the ability to write business reports
- Must be able to travel occasionally;
- Must maintain regular attendance
- Must be able to walk distances, climb stairs, work, and drive in changing weather conditions
- Have the ability to complete multiple projects and prioritize as needed to ensure those projects are completed timely.
- Capable of working with minimal supervision
- Must have a clean driving record Physical Requirements This role combines office-based work with some active, hands-on responsibilities.