Assistant Manager

ABOUT THE

COMPANYPlaya Bowls is New Jersey's Original Acai Shop, founded in 2014, and our mission is to bring superfruit bowls to the masses using only the freshest, highest quality ingredients while providing a fantastic in-store brand experience. What began as a pair of blenders, a patio table, and a fridge has flourished into a 300+ unit operator and franchisor of the leading fast casual restaurant concept. Playa Bowls added more than 70+ locations in 2024 and are on target to add as many 90 new locations in 2025. Our continued rapid growth has created the opportunity for an individual who will help us with continuing to grow our brand!

WHAT WE OFFERCompetitive Base Compensation:

General Managers receive a competitive salaried compensation package that reflects their leadership role and responsibilities.

Quarterly Bonus Eligibility:

Eligible to participate in our performance-based Quarterly Bonus Program, a direct reward for driving success and growth.

Professional Development:

Our comprehensive Playa Bowls training program equips you with valuable leadership and operational skills that support long-term career growth.

Vibrant Work Culture:

We keep energy high with a fun, upbeat environment where dancing, smiling, and having a good time are part of the job.

Comprehensive Benefits Package:

Playa Bowls offers a robust benefits package including Medical, Dental, Vision, Health Savings Account (HSA), Flexible Spending Account (FSA), 401(k) with company match and more.

Employee Discounts:

While on shift, enjoy 50% off and one free bowl. When you're off the clock, receive 30% off its a win-win!

WHO YOU AREYoure a positive and enthusiastic people-person, who may just so happen to have a passion for fruit, superfoods, and all things healthy! As the Assistant Manager, you will be working cohesively with the Manager of the shop performing a variety of tasks from training new employees to strategically resolving problems. If you enjoy fast-paced environments, career growth, entrepreneurial thinking, innovation, and an occasional silly food pun, we want you!

WHAT YOULL

DOCheck products to ensure consistency, palatability, and qualityInvestigate and resolve complaints regarding food quality, service, and accommodationsSchedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantityMonitor food preparation methods, portion sizes, and garnishing and presentation of food to make sure its up to Company StandardsSchedule staff hours utilizing appropriate systems/software and assign duties to ensure economical use of food and timely preparationReview work procedures and operational problems to determine ways to improve service, performance, or safetyPerform some food preparation or service tasks such as prepping, clear tables and serving food and drinks when necessaryMaintain food and equipment inventories and keep inventory recordsMonitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilitiesOrder and purchase product, equipment, and suppliesOrganize and direct worker training programs, resolve personnel problems, and evaluate employee performancesAssess Team Member's needs, and recruit new hires using Company methods such as ADP WFN, advertisements, or attendance at job fairsArrange for equipment maintenance and repairs, and coordinate a variety of services such as waste removal and pest controlUtilize POS system, operate cash register and make bank deposits.

Fill out business or government forms, maintain records, reports, or files and safety reportsAdhere to company opening and closing procedures and maintain accompanying recordFill in for General Manager in the event of an extended absenceLives the Playa Bowls mission, purpose, and values

WHAT YOULL BRING

Previous Managerial ExperienceValid Drivers LicenseA Team PlayerGreat Customer ServiceKnowledge of Supply ChainPersonnel and Human Resources DutiesCommunication and Active Listening SkillsCritical ThinkingMost importantly, FUNREQUIREMENTS

Must pass the required Playa Bowls Food Safety certification requirement within 3 months of employmentMust work weekends and holidays.

ESSENTIAL PHYSICAL

FUNCTIONSMust be able to remain in a stationary position for prolonged periods of timeMust be able to lift or otherwise move 25-40 pounds occasionallyMust be able to retrieve items from high and low shelving, the fridge/freezer, and under counters.

MISSIONInspire and support our communities one bowl at a time.

VALUES Real Deal. Playa Passion. Powerhouse. Big Wave Chaser. Dawn Patrol Playa Bowls is an equal opportunity employer committed to inclusivity and diversity in our workplace. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.