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M
Midas
Store Manager
Career Insights for Retail Store Manager
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Scorecard
Based on Tennessee data
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What they do
A Retail Store Manager manages a retail store, either an independent business or a store that is part of a large retail chain. Reviews and monitors merchandise sales, inventory and prices, and directs advertising and promotions. Supervises sales, warehouse, cleaning, maintenance and security staff and prepares work schedules. Responsible for resolving customer complaints.
$46,311 / year median in Tennessee
+10% projected growth
Job Description
Company Overview Midas is a renowned leader in local automobile maintenance, with a rich history dating back to 1956. The brand boasts nearly 350 centers dedicated to providing expert vehicle servicing, oil changes, tire replacements, shock absorbers, timing belts, and electronic diagnostics. Our focus is on delivering top-quality automotive care through a strong franchise and branch network. Job Overview We are seeking an energetic and dynamic Store Manager to lead our retail automotive service center. In this pivotal role, you will oversee daily operations, manage a team of technicians and staff, ensure exceptional customer service, and drive sales growth. Your leadership will be essential in maintaining high standards of safety, efficiency, and profitability while fostering a positive environment for both employees and customers. Duties Lead and supervise store staff, including hiring, training, and performance management to ensure team excellence. Oversee daily store operations, including inventory management, purchasing, merchandising, and stock control. Manage customer interactions by providing outstanding service and resolving issues promptly to enhance customer satisfaction. Implement sales strategies to meet or exceed sales targets through effective marketing and promotional activities. Ensure compliance with safety protocols, operational procedures, and company policies across all store functions. Handle financial tasks such as payroll processing, cash handling, bookkeeping, budgeting, and sales reporting. Utilize POS (Point of Sale) systems for transactions while maintaining accurate records of sales and inventory. Experience Proven management experience within the retail industry or automotive service sector with a focus on store operations. Demonstrated leadership skills in supervising teams and managing retail sales teams effectively. Strong background in inventory control, purchasing, pricing strategies, and operational management. Experience with POS systems, cash handling procedures, and basic math for financial accuracy. Excellent communication skills with the ability to train staff and foster a team-oriented environment. Multilingual or bilingual abilities are a plus to serve diverse customer bases effectively. Join us as a Store Manager to lead a dedicated team in delivering exceptional automotive services while driving business success! Your leadership will help shape an outstanding customer experience in a fast-paced retail environment where your skills in management, sales growth, and operational excellence will truly shine!