A Retail Store Manager manages a retail store, either an independent business or a store that is part of a large retail chain. Reviews and monitors merchandise sales, inventory and prices, and directs advertising and promotions. Supervises sales, warehouse, cleaning, maintenance and security staff and prepares work schedules. Responsible for resolving customer complaints.
Our Assistant Store Managers are responsible for partnering and supporting the Store Manager in the daily business operations of a high-quality store environment focused on exceptional customer experiences. Assistant Store Managers are required to work a flexible schedule, including Saturdays if needed. Working for SSG will provide you with: An organization which is built on its people, where every person truly matters. Competitive compensation package with additional earning opportunities through incentives and initiatives. Excellent benefits package for full-time employees including PTO, health, dental, vision, 401k retirement plan with a company match, and great discounts on exclusive haircare products. Partnership with a dynamic team of leaders in a fun, exciting industry. Opportunity for personal growth and career advancement.
Duties/Responsibilities:
Ensure exemplary service in a friendly environment, ensuring the customer is always top priority. Uphold a high standard of merchandising and operational excellence. Communicate consistently with area DSCs to meet and exceed sales goals. Assist with hiring, training, and coaching to retain a team of knowledgeable Associates that model the SSG culture of partnership. Partner with the Store Manager to organize, delegate, prioritize, and follow-up for maximum productivity. Effectively communicate with the Store Manager to grow sales, maintain standards of efficacy, and ensure customer satisfaction. Maintain a high standard of store appearance including merchandising, product placement, marketing, and cleanliness. Accurately and efficiently complete all sales transactions, balance cash drawer daily. Properly process returns and discounts, aligning with the company's stated policy and procedures.
Requirements:
You possess a cheerful working attitude You have prior retail sales experience You re a strong communicator and possess great organizational skills You possess a self-starter attitude and a continual drive to grow You have a passion for the beauty industry You can work independently and in a team environment You thrive in a fast-paced workplace You enjoy problem solving You are familiar with POS (point of sale) systems and can learn new technologies You can stand and walk for 8 hours a day and lift up to 30 pounds
Education and Experience:
High school diploma Management/leadership experience preferred Retail and/or customer service experience a plus
Physical/Other Requirements:
Lift up to 30 pounds Stand/walk up to 8 hours Flexible schedule, including Saturdays if needed.
SSG Full-Time Benefits:
Health, Dental, Vision, Life, and AD&D Insurance available Health Savings Account or Flexible Spending Account Employee Assistance Program 401 (k) Retirement Plan - SSG matches 50% of the employee s contributions up to 2% of their yearly income PTO Holiday pay Sam s Club membership for you and a friend or family member Discounts on exclusive hair products Employee referral program - $1,000 potential earnings per referral SSG is an
EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION
employer. Candidates are considered for employment with SSG without regard to their race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, veteran status, or other classification protected by applicable federal, state or local law. SSGassociates
