The Retail Operations Coordinator plays a critical role in supporting the sales team by managing sales orders, coordinating with finance and logistics for timely invoicing and delivery, and maintaining sales documentation. This position is responsible for generating and analyzing sales reports, tracking sales performance, and identifying trends or inefficiencies to drive improvements. The role also involves preparing forecasts, supporting sales process optimization efforts, and implementing new tools and technologies to enhance team productivity. Successful candidates will bring strong organizational and analytical skills, attention to detail, and a proactive approach to problem-solving. Proficiency in Microsoft Office and Google Workspace is essential, and experience in logistics, CRM systems, and KPI reporting is preferred. A successful candidate must be able to: Assist the sales team with managing sales orders, processing quotes, and ensuring timely order fulfillment. coordinate with the finance and logistics departments to ensure timely invoicing and delivery of products. Support the sales team by preparing sales reports, tracking sales progress, and maintaining sales dashboards. Generate and review weekly, monthly, and quarterly sales reports for internal and external stakeholders. Analyze sales data to identify trends, opportunities, and areas for improvement in the sales process. Assist with the preparation of sales forecasts and pipeline reports. Identify bottlenecks or inefficiencies in the sales process and recommend improvements. Work with the Sales Operations Manager to streamline processes and enhance team productivity. Assist in implementing new tools and technologies to improve sales operations. All other duties as assigned.

A successful candidate will demonstrate:

Strong organizational skills and attention to detail to ensure accuracy in reporting and documentation. Proactive problem-solving abilities, particularly in logistics and shipment coordination. Excellent written and verbal communication skills, with the ability to draft clear, professional documents. Analytical skills to interpret data effectively and provide insightful recommendations. The ability to prioritize tasks and multitask in a fast-paced environment. Proficient in Microsoft Office and Google Workspace.

Qualifications:

Proven experience in operations support, administration, or a similar role. Proficiency in Microsoft Office or Google Workspace, with advanced skills in Excel/Sheets, Word/Docs, and PowerPoint/Slides. Experience in document drafting and procedure development. Familiarity with KPI tracking and reporting.

Preferred:

Experience in logistics, shipping, or a related field, and familiarity with CRM systems or data, management tools.

Physical Requirements:

This position may require the ability to perform tasks that involve sitting, standing, walking, lifting, computer work and other physical activities. Candidates should be able to meet these physical demands with or without reasonable accommodations.

EEO Statement:

Signature Solar is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.