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GAMESTOP INC / FUNCOLAND

Retail Keyholder - Wichita Falls

Entry-Level JobVerifiedNo experience needed

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What they do

A Key Holder manages the opening and closing of a retail store, either an independent business or a store that is part of a large retail chain. Manages store alarm and surveillance systems, supervises store operations when store management is not on duty, and supervises store cleaning staff. Reviews and monitors merchandise sales, inventory and prices, and assists sales and cashier staff.

$34,108 / year median in Texas

+12% projected growth

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Job Description

More Like This Salary Confidential Position range in Wichita County $19k•$27k Per Year Retail Keyholder•Wichita Falls
GAMESTOP INC / FUNCOLAND
Occupation:
Cashiers
Location:
WICHITA FALLS, TX
•76309
Job Type:
Regular, Part Time (Less than 30 Hours), Permanent Employment
Posted:
06/18/2026 Positions available: 1
Source:
WorkInTexas
Web Site:
WorkInTexas Onsite /
Remote:
Work onsite all of the time
Updated:
08/27/2026
Expires:
09/25/2026 Job #: 17029709 Job Requirements and Properties Help for Job Requirements and Properties. Work Onsite Full Time Education High School Diploma or Equivalent Experience 12 Month(s) Age 18 and up Schedule Part Time Job Type Regular Duration Permanent Employment Public Transit Available Benefits Help for .
JOB DUTIES AND RESPONSIBILITIES
Provide best-in-class guest service: promptly greet guests, respond to guest questions/concerns promptly, effectively, and courteously, assist guests in meeting their video gaming needs, inform guests about special promotions and the trade-in program, recommend additional items as appropriate, apply all selling behaviors during each transaction, and express gratitude to every guest for choosing GameStop. Prioritize guests over tasks anddemonstratethis commitment by circulating throughout the store. Support the overall shopping environment, including visual and operational elements, and nurture guest relationships that lead to sales and repeat business. Process guest purchases and returns accurately via the Point-of-Sale (POS) computer system, ensuring top-notch guest service. Address guest comments or questions in person or on the phone, answering phone calls promptly, courteously, and professionally to ensure every guest receives top-notch guest service. Promote GameStops unique guest benefits, such as the new title reservations program and the Pro Rewards guest loyalty program. Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised according to company guidelines. Ensure all store fixtures and equipment are in proper working order. Complete Omni-Channel orders daily. Safeguard company assets through effective inventory control and loss prevention practices, includingscamawareness, safety best practices, andmaking bankdeposits asrequired. Conduct store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the selling floor. Support store management in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties. Count, balance, and reconcile daily businesstransaction totalsaccurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slipsarecompleted correctly and accurately.

Assist management in ensuring the store has sufficient cash and change for sales transactions.

Make daily bank deposits following established guidelines. Check shipments for discrepancies or shortages and record any discrepancies in the POS system. Report any discrepancies to the Store Manager / Store Manager 2/AssistantStore Manager as needed. Process defectives/recalls, and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists. Visually inspect associates' and leaders' packages and/or belongings at store closing or at the end of a shift. Supervise and delegate tasks to Sales Associates in the absence of management. Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct. Follow all opening and closing procedures. Observe associate performanceand providetimelyandappropriate feedbackto the store management.
QUALIFICATIONS
• Must provide proof of identity and eligibility to legally work in the United States. Mustbe at least 18 years old. High school diploma or equivalent required. At least 1 year of retail sales, guest service, and/or management experience preferred. Video game knowledgepreferred. Must be able to work alone, stand, and move throughout the store unassisted for up to 10 hours per day.
REQUIRED JOB SKILLS AND ABILITIES
Exceptional guest service skills. Provide genuine and friendlyassistanceto every guest during each visit. Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred. Work in a fast-paced, rapidly changing environment. Meet associate performance expectations, including attendance, professional dress, and grooming requirements. Operate the POS computer system and properly complete the required paperwork. Possess basic math skills (addition, subtraction, multiplication, division) and alphabetizing skills. Self-motivation and ability to work as a team to complete necessary tasksin a timely manner. Problem-solving skills and judgment abilities. Follow instructionsfurnishedin written, oral, or diagram form. Deliver bank deposits following loss prevention safety guidelines. Worka flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability. Remain effective under pressure and handle stress in a manner that is acceptable to others and the organization. Bend, stoop, reach with arms/hands, climb ladders, and lift merchandise weighing up to 30 lbs. from ground level to a minimum height of 4 feet. Stand and move throughout the store unassisted to provide guest service or perform tasks in any part of the store for up to 10 hours per day.