Store Manager 2

Store Manager 2 N Salt Lake, UT Job Details Full-time $80,000 - $120,000 a year 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off On-the-job training Vision insurance Life insurance Qualifications Recruitment process management Operations management Sales Inventory management Identifying new business opportunities Staff scheduling Bachelor's degree in business Compliance audits & assessments Environmental compliance Mid-level ROI Assistant manager experience Team development Business development Team management Store management Employee relations management Recruiting Workplace health and safety regulatory compliance Equipment maintenance Business Administration Environmental regulatory compliance Maintenance management Achieving sales targets Local ordinances Business Associate's degree Retail management 2 years Staffing management Overseeing training Internal audits Customer complaint resolution Staff development Performance evaluation Full Job Description At Commercial Tire, we believe great people build great companies. As a proudly employee-owned organization, every team member has a stake in our success. Full-time employees enjoy outstanding benefits, including medical, dental, vision, and life insurance, stock ownership opportunities, a strong 401(k) plan, and generous paid time off. If you're looking for a career where you're valued, supported, and set up to grow, we'd love to meet you. Store Manager 2 Overview - This position is located in Orem, Utah Manages all aspects of a store according to prescribed policies and procedures, and ensures the store operates in a manner which optimizes sales and profitability and reflects a consistent Commercial Tire image to its customers. This position is responsible for safely achieving the corporate mission at the store level.

JOB RESPONSIBILITIES

Responsible for providing customers with knowledgeable, courteous and prompt service at all times, while being sensitive to their needs. Ensures store team is providing customers with knowledgeable, courteous and prompt service at all times, while being sensitive to their needs. Leads the team and participates as a team player in all phases of the organization and expects the same from store employees. Maintains the highest levels of customer service and satisfaction. Successfully communicates the importance of customer service to all employees and ensures timely resolution of customer complaints. Champions safe work practices and Commercial Tire's safety guidelines and standards. Performs all work expected of the location or ensures that all work expected of the location is completed. Ensures equipment and inventory are used to achieve the maximum return on investment. Ensures maintenance, appearance and condition of the store complies with security, safety, and environmental codes and city ordinances. Provides adequate staffing based on store volume. Recruits, hires, trains and supervises qualified personnel; assigns work schedules; resolves employee grievances; disciplines; conducts annual performance reviews and career development. Coordinates and conducts product training; ensures the success of on-the-job training programs; and attends and participates in management training workshops. Ensures safety, store hours, store cleanliness and personnel issues all fall within the guidelines of company policy as outlined in the Employee Handbook. Identifies and maximizes new sales opportunities within the existing customer/equipment asset base Operates and maintains company vehicles to CT standards, including regular maintenance, cleanliness, fueling & tracking fuel receipts, insurance coverage, general upkeep, inspections, registration, etc. Assists with store audits to ensure compliance. Knowledgeable in all facets of a store environment. Other duties as assigned.

ACCOUNTABILTIES AND PERFORMANCE MEASURES

Achieves annual sales, gross and net profit objectives budgeted for the store. Achieves annual audit scores objectives for operations and safety audits. Develops and supervises a strong team within the store. Conducts annual performance reviews and supports career development training and planning for employees. Recruits, hires, trains, and supervises qualified personnel.

COMPETENCIES AND SKILLS

Managing people and teams Customer Service Sound Judgment Ethics and Values Attention to Detail Business Skills

QUALIFICATIONS

- Unless indicated otherwise, these are preferred Associates or bachelor's degree in Business. 3+ years of relate business experience. 2 years' experience as an Assistant Manager at CT OR 4 years management experience in a "like" industry.