A Retail Store Manager manages a retail store, either an independent business or a store that is part of a large retail chain. Reviews and monitors merchandise sales, inventory and prices, and directs advertising and promotions. Supervises sales, warehouse, cleaning, maintenance and security staff and prepares work schedules. Responsible for resolving customer complaints.
Full-time Job Duties & Responsibilities Oversee all aspects of daily store operations to ensure efficiency, profitability, and customer satisfaction Hire, train, develop, evaluate, and retain staff, fostering a positive work environment through coaching, recognition, and empowerment Lead and support employees to deliver exceptional customer service and maintain strong product knowledge Communicate company processes, policies, and expectations clearly to staff Manage merchandising flow, inventory control, and stock levels, including coordinating shipping/receiving and organizing merchandise resets Build and maintain positive vendor relationships Safely and regularly make deliveries and visit worksites, other businesses, and customer locations Engage with the local community through events, fairs, and partnerships to promote the store's mission and values Analyze financial and inventory reports; manage controllable costs to maintain profitability Accurately process sales transactions using the POS system Dispense propane and kerosene (complete training in first 30 days of employment) Possess a Dealer Manager pesticide certification through the WSDA (obtain within the first 90 days of employment) Maintain a clean, safe, and productive environment for employees and customers Exhibit an ability to receive feedback, adapt to new processes, and continuously develop skills Collaborate, communicate well, and effectively relay information with an emphasis on positive professional relationships Practice punctual and reliable attendance Job Requirements High school diploma or equivalent 3+ years' experience in retail store management Valid driver's license and a safe driving record Proficiency with Microsoft Windows and Office Demonstrated proficiency in supervising and motivating subordinates Physical ability to lift, carry, push, and pull up to 50 pounds Proven track record of being dependable and reliable Must pass pre-employment drug screen as a condition of employment Preferred Qualifications College degree in business or equivalent experience High level of product knowledge in one or more of: livestock or equine products, lawn and garden supplies, hardware, fencing, pet feed & supplies, or related areas Experience with Epicor or similar retail POS software Schedule In-person, full-time, 45+ hours per week (schedule may vary). Must be available to work evenings and/or weekends as needed. Compensation & Benefits Base pay: $30.00 - $37.00/hour. Typical schedules average five hours per week of overtime (actual OT may vary).
Quarterly bonus potential:
up to $3,984 per quarter ($15,936/year) based on performance metrics. Estimated annualized base +
OT:
$74,100 - $91,390, based on the posted hourly range and a typical 45-hour weekly schedule (excludes bonuses). After meeting eligibility requirements, benefits include: Medical Insurance (100% employer-paid for employee coverage) Dental Insurance Group Term Life Insurance + AD&D Long-Term Disability Insurance Paid Vacation (two to six weeks annually depending on the length of full-time service) Dependent Tuition Reimbursement Employee Assistance Program 401(k) Retirement Match Employee Discounts Employee Profit Sharing Paid Sick Leave 9 Paid Holidays
