A Retail Store Manager manages a retail store, either an independent business or a store that is part of a large retail chain. Reviews and monitors merchandise sales, inventory and prices, and directs advertising and promotions. Supervises sales, warehouse, cleaning, maintenance and security staff and prepares work schedules. Responsible for resolving customer complaints.
Store Manager The Country Store•Burlington, WA Base pay: $30.00•$37.00/hour. Typical schedules average five hours per week of overtime; actual OT may vary.
Quarterly bonus potential:
Up to $3,984 per quarter (up to $15,936/year) based on performance metrics. Estimated annualized base +
OT:
$74,100•$91,390, based on the posted hourly range and assuming a typical 45-hour weekly schedule (excludes bonuses).
ABOUT THE COMPANY
Join our team at the Country Store! The Country Store is the retail division of Skagit Farmers Supply, a locally rooted agricultural supply cooperative that's been serving communities since 1934. What started in Burlington, WA, has grown into four thriving business divisions: agronomy, retail, energy, and wholesale distribution & milling—all driven by one mission: to serve our communities and preserve the strength and vitality of the agricultural economy. At The Country Store, we're more than just a store—we're a trusted resource for all things "Farm Pet Home." With locations in Washington and Montana, we take pride in offering quality products, knowledgeable service, and a friendly, welcoming atmosphere. When you join our team, you're joining a group of people who care—about our customers, our communities, and each other. We offer a friendly work-life balance, opportunities to grow, and the satisfaction of knowing your work makes a difference every day. If you're passionate about great service, value teamwork, and want to be part of a company with deep roots and a bright future, we'd love to meet you.
JOB DUTIES & RESPONSIBILITIES
Oversee all aspects of daily store operations to ensure efficiency, profitability, and customer satisfaction. Hire, train, develop, evaluate, and retain staff, fostering a positive work environment through coaching, recognition, and empowerment. Lead and support employees to deliver exceptional customer service and maintain strong product knowledge. Communicate company processes, policies, and expectations clearly to staff. Maintain a clean, safe, and productive environment for employees and customers. Manage merchandising flow, inventory control, and stock levels, including coordinating shipping/receiving and organizing merchandise resets. Build and maintain positive vendor relationships. Engage with the local community through events, fairs, and partnerships to promote the store's mission and values. Analyze financial and inventory reports; manage controllable costs to maintain profitability. Accurately process sales transactions using the POS system. Safely operate a forklift and dispense propane as required. Exhibit an ability to receive feedback, adapt to new processes and continuously develop skills. Demonstrate the ability to collaborate, communicate well and effectively relay information with an emphasis on developing positive professional relationships. Practice punctual and reliable attendance. Perform other duties as assigned.
JOB REQUIREMENTS
High school diploma or equivalent. 3+ years' experience in retail store management. Possess a valid driver license and maintain a safe driving record. Demonstrate proficiency with Microsoft Windows and Office. Ability to effectively communicate both verbally and in writing. Demonstrated proficiency in supervising and motivating subordinates. Physical ability to lift, carry, push and pull up to 60 pounds. Proven track record of being dependable and reliable. Must pass pre-employment drug screen as a condition of employment.
PREFERRED QUALIFICATIONS
College degree in business or equivalent experience preferred. Exhibit a high level of product knowledge in one or more of the following areas: livestock or equine products, lawn and garden supplies, hardware, fencing, pet feed & supplies or any related knowledge. Experience with AgVantage, Epicor or similar retail POS software.
SCHEDULE
This is an in person, full-time, 45+ hours per week position (schedule may vary). Must be available to work evenings and/or weekends as needed.
BENEFITS
Upon meeting eligibility requirements, benefits include: Medical Insurance (100% employer-paid for employee coverage) Dental Insurance Life Insurance Long-Term Disability Insurance Paid Vacation (two to six weeks annually, depending on the length of full-time service) Sick Pay 9 Paid Holidays 401(k) Retirement Match Employee Discounts Dependent Tuition Reimbursement Employee Assistance Program Employee Profit Sharing www.countrystore.net
