An Assistant Retail Store Manager provides support to the Manager of a retail store, either an independent business or a store that is part of a large retail chain. May have primary responsibility for hiring and training retail sales staff. Reviews and monitors merchandise sales, inventory and prices, and directs advertising and promotions. Supervises sales, warehouse, cleaning, maintenance and security staff and prepares work schedules. Responsible for resolving customer complaints.
About us About the role As Assistant Manager, you support the customer experience and shape a strong store culture for associates. Your role as a store leader is an opportunity to nurture relationships with both customers and associates. The impact you can have In this role, you'll have the opportunity to: Cultivate a customer-focused environment that consistently delivers exceptional customer experiences. Act as a leader on the sales floor and model the brand's behaviors to engage and assist customers. Inspire, educate, and coach associates to leverage the brand's behaviors to create genuine customer connections. Create an inclusive store environment for associates where everyone feels welcome and engaged. Use technology to provide customers with a seamless omnichannel shopping experience. Support the Store Manager in recruiting, hiring, and developing talent. Use tools and reporting to drive operational excellence and financial discipline. Build productive relationships by listening, sharing ideas, and supporting the team. You'll bring to the role 1+ year retail management experience (preferred) Brings a hospitality mindset when connecting with customers and associates Technology proficient and ability to operate a point-of-sale system Strong business acumen and ability to implement action plans to drive results Takes initiative in making thoughtful decisions Benefits Medical, dental, and vision insurance 401(k) plan Paid time off & holidays Opportunities for monthly bonuses Merchandise discounts plus eligibility for discounts at our sister brands Professional development and opportunities for advancement across our brands Community impact through our philanthropic partnerships Availability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills.
Location:
Store 3030-Johnson Creek Premium-ANN-Johnson Creek, WI 53038
Position Type:
Regular/Full time Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact myHRSupport@knitwellgroup.com. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
