Responsibilities:

Support the sales team by preparing and updating customer records, sales documentation, and transaction details with a high level of accuracy.
Respond to inbound calls and route inquiries appropriately while providing timely, attentive assistance to customers and internal stakeholders.
Enter, review, and maintain data across CRM and related business systems to keep sales and account information current.
Assist with expense, payment, and cash activity tracking using tools such as Concur and other financial support systems.
Generate routine and ad hoc reports using Crystal Reports to help monitor sales activity and operational performance.
Help coordinate purchasing-related documentation and follow established buying processes to support order flow and account servicing.
Process administrative and financial support tasks involving cash handling, record reconciliation, and data verification.
Contribute to timekeeping and operational record management using About Time and other internal processing tools when required.

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