Alpha and Omega Computer (AOC) is seeking a dependable and organized Business Assistant to support our daily business operations, customer communications, and business development activities. This position is well suited for someone who enjoys working in a small, collaborative office environment and is comfortable handling a variety of administrative, customer-facing, and sales-support responsibilities. The Business Assistant will work closely with management and technical team members to help coordinate customer requests, prepare business documents, maintain records, follow up on open items, and support new business opportunities. Key Responsibilities Provide general administrative and operational support to management and team members Assist with customer communications, follow-ups, scheduling, and coordination Maintain customer, project, contract, and sales records Track open items, deadlines, renewals, and follow-up activities Coordinate meetings and prepare meeting notes and action items Assist with invoicing, purchase orders, vendor documents, and basic accounting-related administration Respond to general customer inquiries and route technical requests to the appropriate team member Research prospective customers and business opportunities Support outbound sales activities through email, phone, and other communication channels Conduct initial follow-up with prospective customers and help schedule meetings Assist with marketing materials, customer outreach, and company events as needed Perform other administrative and business-support duties as assigned Required Qualifications Strong verbal and written communication skills Excellent organization, follow-up, and time-management skills Detail-oriented and able to maintain accurate records Professional and comfortable communicating with customers by phone and email Proficient with Microsoft Word, Excel, Outlook, and general office applications Able to manage multiple priorities and meet deadlines Self-motivated, dependable, and willing to take initiative Able to work independently and collaborate with a small team Willingness to learn about business software, IT services, and B2B sales Preferred Qualifications 1-3 years of experience in business administration, office support, customer service, sales support, or a related role Associate's or bachelor's degree in business administration, communications, marketing, or a related field Familiarity with CRM, accounting, project-management, or ticketing systems Experience supporting sales, account management, or business development activities Interest in technology, software, or business operations Experience working with small or mid-sized businesses is a plus Bilingual in Mandarin Compensation and Benefits Base salary: $45,000-$65,000 per year, depending on experience Performance-based bonuses Paid training and mentorship Opportunities for professional development and increased responsibility Career-growth potential in business operations, account management, project coordination, or sales About Alpha and Omega Computer Alpha and Omega Computer has nearly 4 decades of experience delivering customized software and technology solutions to importers, wholesalers, distributors, and manufacturers.

We help businesses improve:

Inventory accuracy and control Warehouse and fulfillment efficiency Order-processing automation EDI and accounting-system integration Sales reporting and operational visibility Customized business workflows Our approach is consultative and relationship-driven. We focus on understanding each client's operations and solving real business problems rather than selling one-size-fits-all software. Why Join AOC? Established and stable company with long-term client relationships Broad exposure to business operations, customer service, sales, and technology Hands-on training from experienced business and technical professionals Collaborative and team-oriented work environment Opportunity to take ownership of meaningful responsibilities Long-term career-growth opportunities as the company expands

Pay:

$45,000.00 - $65,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person