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Sales Assistant - $28 -$32/hour - San Fernando
Job
One Step GPS
San Fernando, CA (In Person)
$62,400 Salary, Full-Time
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Job Description
Job Overview One Step GPS has been ranked on the Inc. 500 list for the past five years and is recognized as one of the fastest-growing privately-held companies in America. To keep up with this rapid growth, we need amazing people to join our team. Over 22,716 customers subscribe to our service, and we have over 3,000 five-star reviews. We're obsessed with treating customers right and providing the best service in our industry by a long way. We're privately held and have a "family-owned" feel. We are seeking to hire someone who can multitask, is methodical, pays meticulous attention to detail, has a good aptitude for technology, and maintains accurate administration. This is a very exciting opportunity for the right person. We are still small enough that you can have a dramatic impact and become an integral part of our team as we become market leaders in our industry! We're growing like mad. We need great people who are interested in learning something new every day and adding their stamp to this amazing company we're growing. You don't need to have prior experience in our industry; you just need to be ABLE, ready, and willing to work hard! Responsibilities Provide complex live demos and customer walkthroughs. Respond promptly to customer software integration inquiries via phone, chat, and email. Generate and send quotes to prospective customers. Process new orders and ensure accurate order entry. Manage customer subscriptions, billing inquiries, and account changes. Assist customers with software integration questions and requirements. Handle inbound sales calls and identify customer needs. Schedule appointments and coordinate meetings for the sales team. Route calls and inquiries to the appropriate departments. Support VIP customers and maintain strong customer relationships. Answer basic product and technical questions, developing deeper product knowledge over time. Assist the Director of Sales and sales team with administrative and customer-facing tasks. Collaborate with Customer Support to resolve customer issues and improve customer satisfaction. Gather customer feedback and suggest product and user interface improvements. Document requirements for product enhancements and updates. Participate in testing new software releases and evaluating new equipment. Maintain accurate customer records and sales documentation. Contribute to sales growth by ensuring customers receive timely and effective assistance. Adapt to a fast-paced environment while managing multiple priorities and tasks. Requirements Bilingual skills, Spanish. Strong organizational skills and ability to multitask in a fast-paced environment Excellent oral, written, and interpersonal communication skills A positive attitude, exceptional work ethic, and a willingness to learn Computer literacy, organization skills, follow-up skills, typing skills Ability to read and comprehend instructions and information A customer service or clerical background is helpful, but not necessary, we will train you. Pluses (Not Required) Prior experience in a busy work environment.