Assistant Grand Vendeur - Miami Design District, Women's Christian Dior Couture - 4.0 Miami, FL Job Details Full-time 1 hour ago Qualifications Customer communication Customer relationship building Retail store product knowledge Full Job Description Position

JOB PURPOSE

The Assistant, Grand Vendeur is responsible for assisting the Grand Vendeur with the day-to-day job functions to successfully support his/her clients and sales. The Assistant must maintain the highest level of customer service in all communications in line with Christian Dior expectations. Job responsibilities Tasks and Responsibilities Assist Grand Vendeur with all appointments and client communications Process transactions on behalf of the Grand Vendeur Provide aftersales service to Grand Vendeur clients Assist Grand Vendeur by facilitating communication with clients, management, and boutique network Manage all incoming requests to the Grand Vendeur Execute miscellaneous housekeeping & administration tasks when needed Prioritize / project manage deliveries and shipments for Grand Vendeur clients Assist with gifts and letters for clients-birthdays, anniversaries, etc Record client details and maintain client profiles within Dior Star CRM platform Manage sales through platform on behalf of Grand Vendeur Strong client knowledge with a sense of urgency on client service and problem solving Profile Skills and Competencies Sense of urgency and strong communication skills Excellent attention to detail and ownership of client information Strong follow up and follow through skills Agile and adaptable Excellent Organizational Skills Ability to learn quickly when facing new problems Ability to think outside the box when solving client problems Ability to multitask and work efficiently Requirements 1-2 years of retail experience preferably in a luxury market Strong brand and product knowledge Strong interpersonal and relationship building Strong communication skills Remain calm and organized while operating at a fast pace

CHRISTIAN DIOR MAISON

"Whatever you do - whether for work or pleasure - do it with passion! Live with passion," wrote Christian Dior. Well before he embarked on his destiny as a couturier, Christian Dior was fascinated with art. The young Normandy native and several friends opened an art gallery when he was just 23. In 1938 he learned the métier of pattern cutter with Robert Piguet and three years later began working as a designer for Lucien Lelong. Right from the founding of his Maison in 1946, he transformed his dreams into irresistible creations, seeking to break with the somber war years by elevating pure joy. His visionary spirit celebrated and enchanted women the world over. In only ten years, Monsieur Dior revolutionized the conventions of elegance and femininity, designing collections infused with dreams.