Sales Support Administrator

About Us We are a family-owned business specializing in masonry materials for residential and commercial construction projects. We are committed to providing quality products, responsive service, and dependable support to our customers and project partners. About the Role We are seeking a reliable and detail-oriented Sales Support Administrator to support our outside sales team in a fast-paced, busy office environment . This role is essential to keeping daily operations running smoothly across sales, customer communication, sampling, shipping, and vendor coordination. This position requires someone who can stay on task independently while managing multiple priorities and completing work accurately and on time. Key Responsibilities Assist outside sales representatives by preparing customer quotes and pricing information Contact manufacturers regarding job protection forms and project requirements Prepare outbound sample shipments via UPS and track deliveries as needed Order and manage product samples for customers and sales team use Answer incoming phone calls and respond to customer inquiries professionally Maintain a clean, organized, and customer-ready showroom Support coordination between sales, vendors, and internal teams Assist with general administrative and office support tasks as needed Enter and maintain records in internal systems, including QuickBooks/ G Suite Platforms/ Excel Required Qualifications Strong communication and customer service skills High attention to detail and strong organizational ability Ability to multitask in a fast-paced, busy office environment Ability to stay on task and work independently with minimal supervision Basic computer skills, including Microsoft Excel Experience with G Suite applications (Gmail/sheets/google drive etc.) or ability to pick up quickly a must. Reliable, proactive, and team-oriented work style Preferred Qualifications Experience in sales support, customer service, or administrative roles Background in construction, building materials, distribution, or manufacturing Experience with order processing, shipping, or vendor coordination Familiarity with QuickBooks Online What Success Looks Like Sales team is well-supported with timely and accurate quotes Sample shipments are processed correctly and on time Vendor and manufacturer communication is handled efficiently Showroom remains clean, organized, and professional Customers receive prompt and helpful responses Work is completed accurately without constant follow-up or supervision Benefits Paid vacation Paid holidays Paid sick time Medical, dental, and vision insurance Why Join Us Family-owned, team-oriented environment Fast-paced, engaging office with a variety of daily tasks Hands-on role supporting real construction projects Stable company serving residential and commercial markets Opportunity to learn the building materials industry Dog-friendly office environment

Pay:

$25.00 - $35.00 per hour

Benefits:

Dental insurance Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person