Sales Support Administrator

Duration:

12 Months (possible temp-to-hire)

Location:

Rockford, IL 61103

Schedule:

8a-4:30p with a 30 minute lunch (some flexibility)

Qualifications:

High school diploma or GED required. Pharmaceutical company background or 3rd party resellers (Culligan, Total Water, etc) 1-3 years of experience in sales support, customer service, or administrative roles Strong organizational, time management, and multitasking skills Excellent written and verbal communication skills Self-starter with a strong desire to learn and grow Ability to manage high-volume workloads in a fast-paced environment Proficiency in email management, spreadsheets, and order processing systems

Description:

Will have cubicle with all work materials supplied by client. Process a high volume of sales orders through email and other systems with accuracy and efficiency Handle order entry, returns (RMA), credit and rebill transactions Track and monitor order status, ensuring timely delivery and resolving any issues Communicate directly with customers via email and outbound phone calls (primarily outgoing communication) Respond to customer inquiries and resolve complaints in a professional and timely manner Collaborate with the sales team to relay customer feedback and support sales activities Verify pricing, order details, and shipment status Maintain organized records and manage email and task workflows effectively Prepare and report monthly sales-related data and updates to the sales team HirePower Personnel, Inc. is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or other characteristics protected by law.

JOB-10046236

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LW Pay:

From $38.00 per hour

Benefits:

401(k) Dental insurance Health insurance Vision insurance

Education:

High school or equivalent (Required)

Work Location:

In person