GMC - 3.8

Metairie, LA Job Details Full-time $12 - $14 an hour 1 day ago Benefits Health savings account Health insurance Dental insurance 401(k) Paid time off Parental leave Employee assistance program Vision insurance 401(k) matching Employee discount Professional development assistance Flexible schedule Life insurance Qualifications Professional networking Spanish Customer service Client inquiry handling High school diploma or GED Driver's License Business Administration Client interaction via phone calls Full Job Description The Sales BDC Representative plays a key role in supporting the sales team by handling inbound and outbound customer inquiries, generating leads, and maintaining customer relations to facilitate the sales process. Respond promptly and professionally to inbound customer inquiries via phone, email, or other communication channels. Provide accurate information about products, services, pricing, and availability. Schedule appointments for customers to meet with sales representatives or schedule test drives as applicable. Proactively reach out to potential customers through outbound calls, emails, or other communication methods to generate leads. Follow up on leads obtained through various sources such as marketing campaigns, website inquiries, or referrals. Maintain a database of leads and customer information using CRM (Customer Relationship Management) software. Collaborate with the sales team to assist in achieving sales targets and goals. Provide administrative support such as preparing sales documents, maintaining records, and updating customer information in the CRM system. Assist in organizing and conducting promotional events or campaigns to attract potential customers. Build and maintain strong relationships with customers to ensure satisfaction and foster loyalty. Conduct follow-ups with customers to gather feedback and address any concerns or questions.

PERSONALITY TRAIT/SKILLS FOR BDC SUCCESS

Proven experience in a customer service or sales-related role. Excellent communication and interpersonal skills. Proficiency in using CRM software and other relevant tools. Strong organizational and multitasking abilities. Ability to work independently and as part of a team in a fast-paced environment. Knowledge of sales techniques and strategies is a plus. Upbeat, positive, \"smile\" on phone Can handle heavy phone contact Quick learner No fear of change Vested interest in dealership success Ability to work in a

Process Driven Work Environment Education:

A high school diploma or equivalent is required. Additional education in sales, marketing, or business administration is a plus

Work Remotely No Job Types:

Full-time, Commission Pay:

$12.00 - $14.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible schedule Health insurance Health savings account Life insurance Paid time off Parental leave Professional development assistance Vision insurance Application Question(s): Reliability is crucial for this position. Are you confident in your ability to consistently meet our goals?

Experience:

Customer service: 2 years (Preferred)

Language:

Spanish (Preferred)

License/Certification:

Driver's License (Required) Shift availability: Day Shift (Required)

Work Location:

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