Responsibilities:

Engage with customers to understand product needs, answer questions, and recommend suitable solutions based on their requirements.
Prepare pricing information and quotations, ensuring accuracy and timely communication to support purchasing decisions.
Enter and manage customer orders, maintaining precise records and coordinating follow-up as needed.
Provide day-to-day administrative support to outside sales representatives to help keep accounts and sales activities organized.
Deliver post-sale assistance by tracking order status, resolving service-related issues, and keeping customers informed.
Contribute to monthly sales performance goals by supporting account activity and identifying opportunities to improve customer satisfaction.
Maintain clear communication through phone and email while managing multiple requests in a fast-paced environment.
Use business systems and spreadsheets to update account details, document interactions, and support reporting needs.

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