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Customer Sales Assistant
Job
Paramount Automotive
Hickory, NC (In Person)
Full-Time
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Job Description
Automotive Sales Business Development Representative (BDR)Position Overview We are seeking a motivated and customer-focused Automotive Sales Business Development Representative (BDR) to join our growing dealership team. This role is responsible for generating, managing, and nurturing sales leads through inbound and outbound communication efforts. The BDR serves as the first point of contact for prospective customers and plays a critical role in driving showroom traffic and supporting the sales team. Key Responsibilities Respond promptly to inbound internet, phone, and third-party leads Make outbound calls to prospective customers to generate interest and schedule appointments Follow up with unsold showroom traffic and previous customers Confirm and manage sales appointments for the sales team Maintain accurate and detailed records in the CRM system Coordinate with sales consultants and managers to ensure a seamless customer experience Achieve daily, weekly, and monthly activity and appointment goals Maintain strong product knowledge of new and pre-owned inventory Deliver exceptional customer service with every interaction Qualifications Previous automotive BDC, sales, call center, or customer service experience preferred Strong communication skills (phone, text, email) Ability to build rapport quickly and professionally Self-motivated with a positive, goal-oriented mindset Strong organizational and time management skills Comfortable working in a fast-paced environment Basic computer and CRM proficiency What We Offer Competitive base pay plus performance bonuses Paid training and ongoing professional development Opportunities for advancement within the dealership Supportive team environment Employee discounts and benefits package Work Schedule Full-time position Flexible schedule, including evenings and some weekends