Provide administrative support to the sales team.
Prepare contracts, invoices, confirmations, and sales documentation.
Coordinate group booking setup, inventory management, and cabin assignments.
Process deposits, final payments, and maintain accurate booking records.
Monitor group deadlines, payment schedules, and contractual milestones.
Prepare reports, spreadsheets, and sales tracking information.
Coordinate with Reservations, Operations and Accounting departments.
Assist with charter planning, manifests, rooming lists, and onboard requests.
Support promotional campaigns, trade shows, webinars, and sales events as needed.
Maintain CRM and reservation systems with accurate customer and booking information.
Provide exceptional internal and external customer service while managing multiple priorities. Qualifications
2+ years cruise line, tour operator or travel agency group bookings experience.
Strong administrative and organizational skills.
Excellent written and verbal communication skills.
High level of accuracy and attention to detail.
Proficiency in Microsoft Office, particularly Excel, Outlook, and Word.
Ability to prioritize multiple projects while meeting deadlines.
Experience with reservation or CRM systems.
Positive, team-oriented attitude with strong problem-solving skills.
Knowledge of the tour operator and travel agency distribution network is preferred.

Join us in delivering exceptional travel experiences! We value energetic individuals who thrive on organization, communication, and a passion for hospitality. This paid position offers a vibrant work environment where your skills will make a real impact on our clients' journeys from start to finish.

Pay:

$50,000.00 - $53,000.00 per year

Benefits:

401(k) Health insurance Paid time off

Education:

High school or equivalent (Required)

Experience:

cruise, tour or agency group bookings: 2 years (Required) Ability to

Commute:

Bardonia, NY 10954 (Required)

Work Location:

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